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Sycamore Bodyshop

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BMW i3s traction control system to be fitted to future BMWs and MINIs

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0% FINANCE AVAILABLE ON BMW SERVICING, PARTS, ACCESSORIES & BODYSHOP

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The New BMW 2 Series Active and Gran tourer LCI

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BMW Power and Sound Kit

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Competition to win a BMW Advanced Car Eye

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BMW i8 Roadster

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Sycamore Christmas Deals

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Gravitas Christmas Event

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The Brand New BMW X2

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Introducing Alexa

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BMW Group at the IAA Frankfurt 2017

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M Performance Q3

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Impress with the new BMW Shadow Edition

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The new BMW i3 LCI and i3s

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The All New BMW M5

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Introducing The New Z4 Concept

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BMW Accessory Store

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Outstanding Offer that are hard to beat.

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Seen Our Offer Cars?

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Exclusive Deals From Sycamore

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The New BMW X3

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Baston Car Show

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BMW Advanced Car Eye

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BMW Wireless Phone Case

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M Performance Wheels

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The New BMW 6 Series Gran Turismo

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Sycamore MINI host David and I, a tribute to David Bowie.

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First teaser of the forthcoming BMW 8 Series

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Service Refurbishment

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BMW M Performance Q2

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The new BMW Protonic Colours

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Car Magazine Review the M760Li xDrive V12

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Fleet News says "BMW is most trusted carmaker for driverless technology"

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Auto Express reveals the striking new BMW i5

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The 2017 BMW 5 Series is crowned the What Car? Car of the Year

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BMW Launch in Peterborough Cathedral

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Car Magazines BMW M760Li xDrive V12 (2017) review

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“BMW i driverless tech to reach wider range from 2021” by Autocar

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BMW at the Consumer Electronics Show 2017

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Car Magazine review the BMW X5 M (2017)

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“BMW HoloActive Touch holographic interior concept revealed” by Auto Express

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‘530e hybrid joins new BMW 5 Series range’ by Auto Express

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New BMW M550i xDrive announced

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New BMW 5 Series 2017 review

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Five reasons to buy a BMW 2 Series

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Upgraded 2017 M Performance parts revealed for the BMW 5 Series

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Top Gear favourite aspects of the 700bhp BMW M4R

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The BMW M240i will put a “big smile on your face”: The Independent

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Auto Express reviews the BMW 340i

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BMW Genius' Corner

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New BMW 5 Series specifications announced

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Top Gear count down “17 Special Edition BMW M3s and M4s”

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Auto Express reviews the BMW M140i

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New 2017 BMW 5 Series official photos finally revealed!

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BMW X2 revealed in concept form at Paris Motor Show

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Auto Express reviews the BMW M240i Convertible

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2016 BMW i8: Review

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2016 BMW M4 Coupe review

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Autonomous cars to be in production by 2021

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What Car? give 7 reasons why you should buy the BMW X1

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BMW i8 Autocar long-term test review: from supercar to zero-emissions

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2016 BMW 4 Series 440i reviewed by WhatCar?

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IBTimes UK rate the BMW M2 as ‘the best car of 2016 so far’

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Top Gear discuss the stunning 2002 Turbo Hommage Concept

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M Performance Accessories

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What Car? discuss the highly anticipated 2017 BMW 5 Series

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Fully Electric BMW 3 Series Coming Soon

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M Performance Accessories for the BMW M2

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Autocar list their Top 5 greatest BMW’s of all time

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“BMW Group Future Experience is Tailor-made for Tomorrow”: GQ.com

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BMW – Next 10 Years?

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BMW – Next 10 Years?

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BMW Group: THE NEXT 100 YEARS.

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The 3 Series Gran Turismo is due to upgrade in 2017

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Top Gear: ‘The greatest BMW concept cars’

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Electric Week at Sycamore BMW

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“BMW’s new i8 paint-job range” by Top Gear

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A new 3.0-litre diesel engine for the BMW 750d xDrive

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Sycamore Motability Offers

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The BMW M4 GTS gets a 5 star review from AutoExpress

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The new BMW i3 94Ah

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BMW 7 Series: Laserlight

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BMW named as the featured marque at the 2016 Goodwood Festival of Speed.

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Auto Express review the new BMW M2 Coupé

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“The London Symphony Orchestra in cooperation with BMW performs its fifth annual free concert in Trafalgar Square.”

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Top Gear discuss the ‘future of BMW’ in electric automotives

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"Updated BMW 3 Series GT spied in testing”: Autoexpress.co.uk

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“BMW Vision the next 100 years, to celebrate brand’s centenary”: Autoexpress.co.uk

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BMW 3 Series Touring wins the 'Auto Express Test'

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What Car?: "2016 BMW M3 Competition Pack Review"

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“New BMW 7 Series M760Li xDrive V12 revealed” by Autocar

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The Telegraph: is the BMW 330e the ‘best plug-in hybrid so far’?

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Auto Express: New 2018 BMW 3 Series spotted for the first time

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The Independent: BMW M2 Coupé revealed

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BMW i8 goes mirrorless in clever CES 2016 concept

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How to choose the right BMW X1

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Why the BMW i8 is the sports car everyone wants

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Peterborough Milton Golf Club Ride & Drive Event

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Genius' Blog

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Genius' Videos

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BLACK FRIDAY EVENT

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Meet the team

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Carl Morris

Head of Business
  • Years at the dealership 2
  • Years in the industry 16
  • Department Management
  • Hobbies keeping fit and boxing

Mark Steels

General Sales Manager
  • Years at the dealership 29
  • Years in the industry 32
  • Department Management
  • Hobbies no time for hobbies - going home is his hobby

Kevin Burke

Used Car Sales Manager
  • Years at the dealership 20
  • Years in the industry 36
  • Department Management
  • Hobbies golf, running, cycling

Rachel De Veth

Receptionist
  • Years at the dealership 1
  • Department Sales
  • Hobbies Netball, Hockey & Monopoly

Alex Smith

Sales Executive
  • Years at the dealership 30
  • Years in the industry 30
  • Department Sales
  • Hobbies golf, tennis, rugby, running.

Derek Farrar

Sales Executive & Motability Specialist
  • Years at the dealership 20
  • Years in the industry 26
  • Department Sales
  • Hobbies restoring classic scooters. loves cats, has 6 of them

Jamie Gibson

Sales Executive
  • Years at the dealership 20
  • Years in the industry 23
  • Department Sales
  • Hobbies keeping fit

David Luff

Sales Executive
  • Years at the dealership 19
  • Years in the industry 24
  • Department Sales
  • Hobbies riding his mountain bike

Trevor Smith

Senior Sales Executive
  • Years at the dealership 15
  • Years in the industry 15
  • Department Sales
  • Hobbies motor racing, extreme sports, rugby

Chris Hudson

Sales Executive & Motability Specialist
  • Years at the dealership 14
  • Years in the industry 24
  • Department Sales
  • Hobbies watching football and rugby, socialising

Mike Rowling

Sales Executive
  • Years at the dealership 4
  • Years in the industry 28
  • Department Sales
  • Hobbies golf, cycling, cars

Chris Chapman

Sales Executive & Motability Specialist
  • Years at the dealership 4
  • Years in the industry 4
  • Department Sales
  • Hobbies spending time with the family

Nathan Owen

Sales Executive
  • Years at the dealership 4
  • Years in the industry 4
  • Department Sales
  • Hobbies loves playing drums and football

Kallum Errico

Sales Executive
  • Years at the dealership 1
  • Years in the industry 2
  • Department Sales

Neil Chauhan

Senior Business Manager
  • Years at the dealership 3
  • Years in the industry 25
  • Department Finance
  • Hobbies technology

David Nairne

Business Manager
  • Years at the dealership 9
  • Years in the industry 32
  • Department Finance
  • Hobbies photography, motorsport and golf

Gerald Watkins

Business Manager
  • Years at the dealership 7
  • Years in the industry 24
  • Department Finance
  • Hobbies Tennis

Debby Smith

Retention Manager
  • Years at the dealership 2
  • Years in the industry 6
  • Department Finance
  • Hobbies Gym & Socialising

David Woodhouse

Corporate Sales Manager
  • Years at the dealership 12
  • Years in the industry 36
  • Department Corporate
  • Hobbies woodworking, cooking and socialising

Ben Taylor

Corporate Sales Manager
  • Years at the dealership 1
  • Years in the industry 16
  • Department Corporate
  • Hobbies golf, tennis and running after two little boys

Daniella Kempson

Corporate Sales Administrator
  • Years at the dealership 6
  • Years in the industry 8
  • Department Corporate
  • Hobbies Running & eating out

Justyna Martin

CRM Manager & Marketing Co-ordinator
  • Years at the dealership 10
  • Years in the industry 10
  • Department Marketing
  • Hobbies skiing, painting, art

Mike Humphrey

Warranty & Aftersales Marketing Manager
  • Years at the dealership 22
  • Years in the industry 22
  • Department Service
  • Hobbies Reading, Cooking & Theatre

Scott Jones

Brand Genius
  • Years at the dealership 3
  • Years in the industry 3
  • Hobbies Technology, Photography, Cooking

Sarah Ager

Service Manager
  • Years at the dealership 14
  • Years in the industry 14
  • Department Service
  • Hobbies Family, Gym & Cooking

Kate Bedford

Aftersales Retention Manager
  • Years at the dealership 1
  • Years in the industry 2
  • Department Aftersales
  • Hobbies Power Yoga, Spin Classes and Shopping

Amanda Grange

Senior Service Advisor
  • Years at the dealership 11
  • Years in the industry 21
  • Department Aftersales
  • Hobbies Socialising & Family

Alex

Senior Service Advisor
  • Years at the dealership 4
  • Years in the industry 8
  • Department Service
  • Hobbies Playing guitar & collecting Jazz records

Simon Ellingham

Service Advisor
  • Years at the dealership 2
  • Years in the industry 22
  • Department Service
  • Hobbies Golf & Soccer

Darren Storey

Service Advisor
  • Years at the dealership 1
  • Years in the industry 2
  • Department Aftersales
  • Hobbies Car Detailing & Gym

Rachel Hensman

Receptionist
  • Years at the dealership 2
  • Years in the industry 2
  • Department Service
  • Hobbies Baking, Socialising & Spending time with family

Chris Woods

Chauffeur
  • Years at the dealership 17
  • Years in the industry 48
  • Department Service
  • Hobbies Rock & Roll Dancing & Karaoke

Philip Budd

Chauffeur
  • Years at the dealership 2
  • Years in the industry 2
  • Department Service
  • Hobbies Lego & Canoeing

Adrian Dowd

Parts Manager
  • Years at the dealership 21
  • Years in the industry 41
  • Department Parts
  • Hobbies Sound Engineering

Paul Dimbleby

Parts Advisor
  • Years at the dealership 16
  • Years in the industry 16
  • Department Parts
  • Hobbies Music

Andy Seston

Senior Parts Advisor
  • Years at the dealership 5
  • Years in the industry 21
  • Department Parts
  • Hobbies Lego, Star Wars & Motorsport

Stephen Relihan

Parts Delivery Driver
  • Years at the dealership 1
  • Years in the industry 13
  • Department Parts
  • Hobbies Photography

Andrew Errington

Parts Advisor
  • Years at the dealership 2
  • Years in the industry 14
  • Department Parts
  • Hobbies Socialising & Cars

James Darbost

Accessories Specialist
  • Years at the dealership 2
  • Years in the industry 10
  • Department Parts

Steve Schweikhardt

BMW & MINI Master Technician
  • Years at the dealership 23
  • Years in the industry 28
  • Department Service
  • Hobbies Motorsport & Building Racing Cars

Mark Baker

BMW, MINI & Hybrid Technician
  • Years at the dealership 11
  • Years in the industry 13
  • Department Service
  • Hobbies Motorsport & Aircraft

Nigel Stafford

BMW, MINI & Hybrid Technician
  • Years at the dealership 22
  • Years in the industry 36
  • Department Service
  • Hobbies Cycling & Motorsport

Adrian Cotton

BMW & MINI Senior Technician
  • Years at the dealership 15
  • Years in the industry 37
  • Department Service
  • Hobbies Family & Cycling

David Thorpe

BMW & MINI Workshop Controller
  • Years at the dealership 32
  • Years in the industry 41
  • Department Service
  • Hobbies Gardening, DIY and Socialising

Damien Maltby

BMW & MINI Senior Technician
  • Years at the dealership 13
  • Years in the industry 22
  • Department Service
  • Hobbies Gym & Family

Andy Donnell

BMW & MINI Technician
  • Years at the dealership 11
  • Years in the industry 24
  • Department Service
  • Hobbies Running

Ben Homewood

BMW & MINI Technician
  • Years at the dealership 11
  • Years in the industry 11
  • Department Service
  • Hobbies Gym, Rugby & Motorsport

Naydn Bahnam

BMW & MINI Technician
  • Years at the dealership 4
  • Years in the industry 5
  • Department Service
  • Hobbies Cars

Lee Chaplin

BMW & MINI Technician
  • Years at the dealership 3
  • Years in the industry 11
  • Department Service
  • Hobbies Motorbikes

James Hall

Bodyshop Manager
  • Years at the dealership 3
  • Years in the industry 17
  • Department Bodyshop
  • Hobbies Running, Sport & Xbox

Paul Burke

Assistant Manager
  • Years at the dealership 2
  • Years in the industry 31
  • Department Bodyshop
  • Hobbies Golf, DIY

Nichola Kendall

Senior Administrator
  • Years at the dealership 2
  • Years in the industry 12
  • Department Bodyshop
  • Hobbies Reading & Cycling

Callum Lattimer-Rogers

Front of House
  • Years at the dealership 2
  • Years in the industry 2
  • Department Bodyshop
  • Hobbies Music, Playing In Bands

Gareth Dickenson

Parts Controller
  • Years at the dealership 1
  • Years in the industry 21
  • Department Bodyshop
  • Hobbies Model Building & Hiking

Neil Twelvetree

Senior MET Technician
  • Years at the dealership 11
  • Years in the industry 21
  • Department Bodyshop
  • Hobbies Cycling & Socialising

Mark Hudson

Senior ATA MET Technician
  • Years at the dealership 4
  • Department Bodyshop

Alex Wright

MET Technician
  • Years at the dealership 2
  • Years in the industry 2
  • Department Bodyshop

Dean Bloye

Senior ATA Panel Technician
  • Years at the dealership 12
  • Years in the industry 40
  • Department Bodyshop
  • Hobbies Cycling, Mountain biking & Restoring Classic Cars

Richard Gundel

Senior Paint Technician
  • Years at the dealership 26
  • Years in the industry 28
  • Department Bodyshop
  • Hobbies Family

Troy Peters

Smart Repair Technician
  • Years at the dealership 15
  • Years in the industry 21
  • Department Bodyshop
  • Hobbies Football Managing & Cars

Stuart Gray

Smart repair/Paint Technician
  • Years at the dealership 2
  • Years in the industry 25
  • Department Bodyshop

Steve Wilson

Senior Paint Technician
  • Years at the dealership 17
  • Years in the industry 31
  • Department Panel Technician

George Emery

Panel Technician
  • Years at the dealership 2
  • Years in the industry 2
  • Department Bodyshop
  • Hobbies Cycling & Classic Cars

Jordan Perry

Panel Technician
  • Years at the dealership 2
  • Years in the industry 2
  • Department Bodyshop

Nicholas Chilman

Valeter/Detailing Technician
  • Years at the dealership 19
  • Years in the industry 46
  • Department Bodyshop
  • Hobbies Motorbikes & Cars

Geoffrey Hutchins

Chauffeur
  • Years at the dealership 15
  • Years in the industry 45
  • Department Bodyshop
  • Hobbies Gardening

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Friendly professional service where you feel valued.

Service

Good communication

Service

All went well

Service

No curtesy car offered.

Service

it could be better if the service centre kepts me updated. No one called and I had to chase for updates.

Service

See above

Service

My brakes still squeak and get told nothing you can do about the dust. Told don’t make brakes like they used to.

Service

I never give full marks :)

Service

I feel like I was charged too much :-( and I still think there is an issue with the steering. What was done was a test drive and correcting tyre pressures but I was unable to find out what pressures the tyres had been at, despite asking.

Service

given the option of waiting or lease car - waited in comfortable surrounds - work carried out within the given timeframe

Service

Andrew Seston always takes time, care and attention.

Service

I was kept informed of progress while I was waiting

Service

The quality of service was beyond expectations; it was far quicker than estimated, and I was happy with the standard of comfort and facilities (ie coffee machine, TV etc.) during my brief visit.

Service

I was concerned to hear other customers' payment details being taken over the telephone and card numbers being repeated back to them in an open office within earshot of other customers. The is a breach of personal data.

Service

You left one of your rear view mirror advertising things hanging off my rear view mirror. I didn’t ask for that and don’t want one. I had to take it down and then i was left with the rubbish in my car to dispose of.

Service

It was very easy to organise and everyone had a very professional approach. I had detailed information as to what had been carried out and why.

Service

Poor communication, not easy to get through

Service

Overall service was very good.

Service

It was determined by checking the web that I actually had 2 items that needed inspection. The staff member then gave me an appointment then and there and it was sorted.

Service

Good customer service, very organised and the recall was dealt with efficiently.

Service

See answer to question 1

Service

Cost is my only issue

Service

Car always drives like new

Service

friendly staff - good facilities whilst waiting and a car wash!

Service

Very attentive & excellent communication

Service

Always good excellent service in a friendly and efficient manner

Service

professional amd prompt.

Service

Very good customer service, staff always very polite and helpful, customer waiting area is always spotless.

Service

See first question comments.

Service

Excellent service and car washed and must say the cleaning was perfect.

Service

Took a little longer than advised so I was waiting longer than expected.

Service

Still feel over £300 for a basic service us expensive

Service

Full explanation of work done. Well looked after at every stage.

Service

Polite, professional, friendly service centre.

Service

As above

Service

Service was fine. I was disappointed that one of the recommendations is to replace shock absorbers. Cost of parts £25.08, cost of fitting £363.89. I gather that they are difficult to reach, which feels like a design fault and is somewhat off putting.

Service

Nothing is too much trouble, the team at Sycamore couldn’t be more helpful.

Service

From the start treated very well, seen in a timely time, everything explained and the costs

Service

Had to wait a number of days to get the car in for a service. No courtesy cars available even though is was booked in circa 10 days in advance.

Service

Friendly and helpful

Service

They did the service job and provided good service. I wasn't impressed by the proposed charge to investigate the suspension problem . My local independent garage identified the problem at no cost.

Service

I had an egr cooler problem, but was only told about it after the car had used 1 litre of coolant. Why didn’t you just tell me first that there was a problem. Generally, BMW is a quality product, so have some quality integrity too.

Service

Everything was okay except the price. The micro filter came with a major price and £15 a litre for oil is excessive.

Service

Cannot fault the attention to detail and the caring way that I WAS LOOKED AFTER

Service

Very happy with service

Service

The representative from Sycamore was able to pick up my car and deliver it back. Simply, no hassle warranty job. The repair was done well and it works. No issues.

Service

Efficient

Service

As question one

Service

Trust

Service

Staff professional but long delays and mistakes made

Service

Service was very good personnel very friendly

Service

My last experience with a young man called Paul was excellent- what a charming and helpful man he was. A real credit for your team.

Service

It's my car and I don't want to leave the oil change that long, so I had an additional one carried out in the middle. This time, I wanted it done before a long trip - some 4000 miles early. Dealer advised that "computer says no" Customer service?

Service

Wrong car registration (I have two BMWs) was booked in. Warranty work was reinstallation of core Navigation software following corruption by BMW map upgrade. Not told when collected car that other software would be up dated too.

Service

I was able to work in comfort whilst the service was being carried out, the car was returned in sparkling condition and some helpful suggestions were made in respect of tyre maintenance.

Service

I found out I advance what the service comprised of, found itrelevant and was dry pleased with the result. Well done Sycamores.

Service

Vehicle taken in on day requested, very polite and friendly staff ,comfortable waiting area.Explained in detail what had been carried out,car ready at promised time,cleaned and valeted.

Service

They do what they say

Service

Could be cheaper.

Service

I needed to get the car back by Wednesday, because I was going into hospital. In the circumstances I perhaps needed more reassurance than usual, but I told them the situation and still had to keep calling.

Service

Good communication, issue with car resolved quickly

Service

Next drive in car coolant required comes on computer meaning this wasn’t checked at service despite time of year

Service

good customer service

Service

Car was required all day

Service

Took longer than advised, otherwise 5 stars.

Service

Promt and very good service in very good facilities.

Service

Staff very helpful. A courtesy car was important because I live 20 miles away.

Service

I have purcased BMW cars & accessories from this dealer for well over 30 years & overall have received excellent service, to their credit

Service

Was dealt with in a professional way. Service completed on time. Positive communication throughout the process.

Service

they went the extra mile for me

Service

Everything top with regard to the service - staff friendliness, timing etc.. all good. Only issue would be the price, but I guess this is unavoidable.

Service

Because they dealt with the potential problem quickly and efficiently.

Service

Expensive and original quote was out by £600 and diary seems to be booking 1 week out

Service

Excellent receptionist and advisor.

Service

Prompt and courteous

Service

Car was returned with all faults resolved. But unfortunately wasn't cleaned. I believe all cars are cleaned as standard. Would this happen if I bring my 535 m sport?

Service

Professional team

Service

No issues, price wasn't the cheapest but very convenient for me as walking distance. Staff were all very polite and the new service centre is a nice place to while away an hour.

Service

Nothing to complain about

Service

Somewhere to work while I waited. Nothing for kids.

Service

Little disappointed with the recent encounter with the servicing team

Service

As I say above, the service offered is great and you're very much looked after

Service

Dropped car off picked it up next day

Service

First class service

Service

Communication.

Service

good service

Service

On time

Service

The staff were very helpful in the advice that gave me and patient when I dithered about choices

Sales

Thoroughly pleasant and professional in every way and I felt I bought my car at a good price. I was kept well informed at every step of the buying process.

Sales

service from Mike Rowley, Peterborough was very good

Sales

I showed interest on the Thursday online and by the Friday I had ordered and purchased my new. I was kept up to date and when I went to collect it they had stored it inside from the snow so it was nice and clean!

Sales

Staff was friendly and efficient and well presented

Sales

Was dealt with by the same Sales person and once again he was very polite

Sales

professional, clear & concise

Sales

From Receptionist on my first call, thru to greeting by sales personnel, organising a demo, discussing car specification, striking a deal to the courteous handover by knowledgeable specialist, was a pleasure to do business with the dealer

Sales

The dealer allowed me to drive the exact model I was interested in buying, gave me good advice regarding finance, and pointed out the obvious advantages. They made me feel like my business was important to them.

Sales

The paperwork was all in order and again fully explained during the handover procedure, without sitting around for long periods. I was also given a full explanation of the cars control systems.

Sales

Staff went out of their way to secure my business

Sales

Overall good sales with only a few queries

Sales

Nathan Owen is excellent, attentive, not pushy, offered a number of test drives.

Sales

Everything went to plan and the car arrived on time. I was kept up to date with progess.

Sales

The car was delivered before the planned date and on a day when I was able to drive a rental car from London to Peterborough, drop off the rental car at Avis and then be collected by the salesman David Luff to be driven to Sycamore for a demonstratio

Sales

good services

Sales

Car delivered at a time to suit me, nicely presented and great service from Mike Rawding and David the finance manager

Sales

vehicles delivered ahead of time, with all requests accommodate for

Sales

Excellent customer service from start to finish and after the sale. Can't fault the service.

Sales

1st rate service

Sales

Couldn’t have asked for more from the staff at Sycamore BMW. Right front the first enquiry they were efficient, helpful and were never overly pushy. Buying a new car is something that should be a special experience and it was made to feel that way.

Sales

I've used this dealer for 20 years.They always go the extra mile to make the experience 1st class

Sales

Occasionally things in life don’t always go to plan however it’s the way things are dealt with and the results that matter. Altho’ our car delivery was a little later than expected, we were kept informed and made sure that we were not inconvenienced.

Sales

See above

Sales

Treated like a VIP!

Sales

There was a delivery delay by Bmw so waited four months for the car

Sales

Because of the curtious negotiations and a willingness to compromise.

Sales

Sycamore BMW give me excellent service every time.

Sales

Very happy with Sycamore BMW, but not happy with the delivery from Germany for some reason my new car was held up at the docks waiting to be loaded on a ship ! Making my delivery delayed.

Sales

Professional staff and effective team.