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Your New BMW Awaits

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X5 and 8 Series Launch Event

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INTRODUCING… THE 8

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The 8

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ICT First Line Support Apprentice

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BMW i3s traction control system to be fitted to future BMWs and MINIs

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The New BMW 2 Series Active and Gran tourer LCI

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Gravitas Christmas Event

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The Brand New BMW X2

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Introducing Alexa

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BMW Group at the IAA Frankfurt 2017

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M Performance Q3

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Impress with the new BMW Shadow Edition

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Introducing The New Z4 Concept

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BMW Accessory Store

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Outstanding Offer that are hard to beat.

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Seen Our Offer Cars?

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Sycamore MINI host David and I, a tribute to David Bowie.

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First teaser of the forthcoming BMW 8 Series

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Greenpower Season Opener

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Service Refurbishment

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“The London Symphony Orchestra in cooperation with BMW performs its fifth annual free concert in Trafalgar Square.”

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Top Gear discuss the ‘future of BMW’ in electric automotives

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Meet the team

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Carl Morris

Head of Business
  • Years at the dealership 3
  • Years in the industry 17
  • Department Management
  • Hobbies keeping fit and boxing

Paul Cross

General Sales Manager
  • Years at the dealership 2
  • Department Management

Mike Rowling

New Car Sales Controller
  • Years at the dealership 5
  • Years in the industry 29
  • Department Sales
  • Hobbies golf, cycling, cars

Geoffrey Ambrose-Stratton

Used Car Sales Controller
  • Years at the dealership 1
  • Department Sales

Chris Chapman

Used Car Stock Controller
  • Years at the dealership 5
  • Years in the industry 5
  • Department Sales
  • Hobbies spending time with the family

Ian Hutchings

Product Chaser
  • Years at the dealership 18
  • Years in the industry 18
  • Department Sales

Faye Waterfall

Showroom Host
  • Years at the dealership 2
  • Years in the industry 6
  • Department Sales

Alex Smith

Sales Executive
  • Years at the dealership 31
  • Years in the industry 31
  • Department Sales
  • Hobbies golf, tennis, rugby, Swimming

David Luff

Sales Executive
  • Years at the dealership 20
  • Years in the industry 25
  • Department Sales
  • Hobbies riding his mountain bike

Trevor Smith

Senior Sales Executive
  • Years at the dealership 16
  • Years in the industry 16
  • Department Sales
  • Hobbies motor racing, extreme sports, rugby

Chris Hudson

Sales Executive & Motability Specialist
  • Years at the dealership 16
  • Years in the industry 26
  • Department Sales

Nathan Owen

Sales Executive
  • Years at the dealership 5
  • Years in the industry 5
  • Department Sales
  • Hobbies loves playing drums and football

Kallum Errico

Sales Executive
  • Years at the dealership 2
  • Years in the industry 3
  • Department Sales

Paul

Sales Executive & Motability Specialist
  • Years at the dealership 1
  • Department Sales

Ryan Albone

Sales Executive & Motability Specialist
  • Years at the dealership 1
  • Department Sales

Eddie Lleshi

Sales Executive
  • Years at the dealership 1
  • Department Sales

Neil Chauhan

Transaction Manager
  • Years at the dealership 15
  • Years in the industry 26
  • Department Finance
  • Hobbies technology

Debby Smith

Retention Manager
  • Years at the dealership 3
  • Years in the industry 7
  • Department Finance
  • Hobbies Gym & Socialising

David Woodhouse

Key Accounts Manager
  • Years at the dealership 13
  • Years in the industry 37
  • Department Corporate
  • Hobbies woodworking, cooking and socialising

Ben Taylor

Corporate Sales Manager
  • Years at the dealership 3
  • Years in the industry 17
  • Department Corporate

Daniella Kempson

Corporate Sales Administrator
  • Years at the dealership 7
  • Years in the industry 9
  • Department Corporate
  • Hobbies Running & eating out

Sam Liddle

Corporate Sales Executive
  • Years at the dealership 1
  • Department Corportate

Sophie Molesworth

Customer Lifecycle Manager
  • Years at the dealership 1
  • Department Sales

Scott Jones

Brand Genius
  • Years at the dealership 4
  • Years in the industry 4
  • Department Sales
  • Hobbies Technology, Photography, Cooking

Sarah Ager

Service Manager
  • Years at the dealership 15
  • Years in the industry 15
  • Department Management
  • Hobbies Family, Gym & Cooking

Nick Molesworth

Assistant Service Manager
  • Years at the dealership 2
  • Years in the industry 2
  • Department Service

Amanda Grange

Senior Service Advisor
  • Years at the dealership 12
  • Years in the industry 22
  • Department Service
  • Hobbies Socialising & Family

Mike Humphrey

Warranty Manager
  • Years at the dealership 23
  • Years in the industry 23
  • Department Service
  • Hobbies Reading, Cooking & Theatre

Jenna Chapman

Service Administrator
  • Years at the dealership 2
  • Years in the industry 2
  • Department Service

Lauren Kirkham

Booking Clerk
  • Years at the dealership 2
  • Department Service

Kara Wright

Service Advisor
  • Years at the dealership 2
  • Department Service

Jade Cawthorn

Service Advisor
  • Years at the dealership 2
  • Department Service

Darren Storey

Service Advisor
  • Years at the dealership 2
  • Years in the industry 3
  • Department Service
  • Hobbies Car Detailing & Gym

Richard Bunting

Service Advisor
  • Years at the dealership 2
  • Years in the industry 10
  • Department Service

Charlotte Thomas

Service Advisor
  • Years at the dealership 2
  • Years in the industry 2
  • Department Service

Georgina McMurrich

Service Advisor
  • Years at the dealership 1
  • Department Service

Rachel Hensman

Aftersales Host
  • Years at the dealership 3
  • Years in the industry 3
  • Department Service
  • Hobbies Baking, Socialising & Spending time with family

Chris Woods

Car Park Attendant
  • Years at the dealership 18
  • Years in the industry 49
  • Department Service
  • Hobbies Rock & Roll Dancing & Karaoke

Philip Budd

Chauffeur
  • Years at the dealership 3
  • Years in the industry 3
  • Department Service
  • Hobbies Lego & Canoeing

Adrian Dowd

Parts Manager
  • Years at the dealership 22
  • Years in the industry 42
  • Department Management
  • Hobbies Sound Engineering

James Darbost

Accessories Specialist
  • Years at the dealership 3
  • Years in the industry 11
  • Department Parts
  • Hobbies Live Music, Car Enhancement

Paul Dimbleby

Parts Advisor
  • Years at the dealership 17
  • Years in the industry 17
  • Department Parts
  • Hobbies Music

Andy Seston

Senior Parts Advisor
  • Years at the dealership 6
  • Years in the industry 22
  • Department Parts
  • Hobbies Lego, Star Wars & Motorsport

Stephen Relihan

Parts Delivery Driver
  • Years at the dealership 2
  • Years in the industry 14
  • Department Parts
  • Hobbies Photography

Andrew Errington

Parts Advisor
  • Years at the dealership 2
  • Years in the industry 15
  • Department Parts
  • Hobbies Socialising & Cars

Steve Schweikhardt

BMW & MINI Senior Technician
  • Years at the dealership 24
  • Years in the industry 29
  • Department Service
  • Hobbies Motorsport & Building Racing Cars

Mark Baker

BMW, MINI & Hybrid Technician
  • Years at the dealership 12
  • Years in the industry 14
  • Department Service
  • Hobbies Motorsport & Aircraft

Nigel Stafford

BMW, MINI & Hybrid Technician
  • Years at the dealership 23
  • Years in the industry 37
  • Department Service
  • Hobbies Cycling & Motorsport

Adrian Cotton

BMW & MINI Senior Technician
  • Years at the dealership 16
  • Years in the industry 38
  • Department Service
  • Hobbies Family & Cycling

David Thorpe

BMW & MINI Workshop Controller
  • Years at the dealership 33
  • Years in the industry 42
  • Department Service
  • Hobbies Gardening, DIY and Socialising

Damien Maltby

Assistant Workshop Controller and Senior Technician
  • Years at the dealership 14
  • Years in the industry 23
  • Department Service
  • Hobbies Gym & Family

Andy Donnell

BMW & MINI Technician
  • Years at the dealership 12
  • Years in the industry 25
  • Department Service
  • Hobbies Running

Ben Homewood

BMW & MINI Senior Technician
  • Years at the dealership 12
  • Years in the industry 12
  • Department Service
  • Hobbies Gym, Rugby & Motorsport

Naydn Bahnam

BMW & MINI Senior Technician
  • Years at the dealership 5
  • Years in the industry 6
  • Department Service
  • Hobbies Cars

Lee Chaplin

BMW & MINI Technician
  • Years at the dealership 4
  • Years in the industry 12
  • Department Service
  • Hobbies Motorbikes

James Hall

Bodyshop Manager
  • Years at the dealership 4
  • Years in the industry 18
  • Department Management
  • Hobbies Running, Sport & Xbox

Nichola Kendall

Assistant Manager
  • Years at the dealership 3
  • Years in the industry 13
  • Department Management
  • Hobbies Reading & Cycling

Clare Cook

Customer Service
  • Years at the dealership 3
  • Department Bodyshop

Gareth

Parts Controller
  • Years at the dealership 4
  • Department Bodyshop

Paul Burke

Vehicle Damage Assessor
  • Years at the dealership 3
  • Years in the industry 32
  • Department Bodyshop
  • Hobbies Golf, DIY

Callum Lattimer-Rogers

Trainee Vehicle Damage Assessor
  • Years at the dealership 3
  • Years in the industry 3
  • Department Bodyshop
  • Hobbies Music, Playing In Bands

Neil Twelvetree

Senior MET Technician
  • Years at the dealership 12
  • Years in the industry 22
  • Department Bodyshop
  • Hobbies Cycling & Socialising

Mark Hudson

Senior ATA MET Technician
  • Years at the dealership 5
  • Department Bodyshop

Dean Bloye

Senior ATA Panel Technician
  • Years at the dealership 13
  • Years in the industry 41
  • Department Bodyshop
  • Hobbies Cycling, Mountain biking & Restoring Classic Cars

Richard Gundel

Senior Paint Technician
  • Years at the dealership 27
  • Years in the industry 29
  • Department Bodyshop
  • Hobbies Family

Steve Dorey

Panel Technician
  • Years at the dealership 1
  • Department Bodyshop

Darren McRoyall

Panel Technician
  • Years at the dealership 1
  • Department Bodyshop

Troy Peters

Smart Repair Technician
  • Years at the dealership 16
  • Years in the industry 22
  • Department Bodyshop
  • Hobbies Football Managing & Cars

Stuart Gray

Smart repair/Paint Technician
  • Years at the dealership 3
  • Years in the industry 26
  • Department Bodyshop

Steve Wilson

Senior Paint Technician
  • Years at the dealership 18
  • Years in the industry 32
  • Department Panel Technician

Nicholas Chilman

Valeter/Detailing Technician
  • Years at the dealership 20
  • Years in the industry 47
  • Department Bodyshop
  • Hobbies Motorbikes & Cars

Geoffrey Hutchings

Chauffeur
  • Years at the dealership 16
  • Years in the industry 46
  • Department Bodyshop
  • Hobbies Gardening

John Kingston

Chauffeur
  • Years at the dealership 3
  • Department Bodyshop

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

I booked car in because a/c not working. The system was recharged but stopped working within a few days. Booked in again to investigate. Another 4 week wait.

Service

The service was great, tyre prices a little misleading. I was told that a match price of £182 would be matched. I had said it wasn't necessary but was happy to pay £200 per tyre, however on checking out the price was£182, +vat £36 more

Service

I recently purchased a BMW X3 - 2012 from Sycamore BMW with 12 months used car warranty on the 24th of January 2019. I have noticed in the recent weeks, the paint from the right hand side roof line is peeling off. I haven't assembled anything after

Service

Friendly and helpful staff

Service

Always willing to help

Service

My wife (who dropped off the car) was welcomed, treated well and shown back to the car when the service was completed. A marked contrast from Barons

Service

Because I want to

Service

Poor value service for time taken

Service

I was told I would have to wait an hour for my MOT test but it was more than double this. I would have made other arrangements if I had been told the correct time.

Service

As long as I get treated well I will always leave good feedback

Service

I was satisfied when I picked up the car. I was told that I would need an oil change in about 3,500 miles, but the service indicator is showing 1,000 miles and I haven't done 2,500 miles since the service. Disappointed with this at the moment, unless

Service

The service we had was outstanding. Everyone was very polite. We were given a price and it was what we paid.

Service

FULL UNDERSTANDING OF MY NEEDS; VERY EFFICIENT AND FRIENDLY STAFF WHO WERE DEDICATED TO BOTH ME AS THE CUSTOMER AND TO BMW PRODUCTS

Service

I did not like the sales pitch to have more work done to the car.

Service

As above. Plus documentation still wrong when revised docs posted out.

Service

Great service

Service

Much improved performance over last service

Service

Fixed my car quickly

Service

Repair work was carried out in the time frame and done to a high standard. You would of got full marks had you washed the car as well ,you did say you would .

Service

The car was taken on time and returned within time stated.

Service

poor customer service

Service

Did what I was expecting quickly and efficiently on the day.

Service

Worked like clockwork, timing was perfect. Big thanks..

Service

They seemed a nice enough bunch of people

Service

Work carried out was in the specified time scale and I was not kept waiting unduly a long time.

Service

I was very satisfied with the service provided by sycamore. They sorted both the issues I had with my car to a very high standard

Service

Very polite and helpful!!

Service

Excellent service, if a little expensive

Service

Easy to book, somewhere to work and kept in the loop while I waited

Service

The car was booked in several weeks ago for a recall and winter wheel tyre swap. We were informed that the wheels had not arrived, as expected, the day before the inspection, but fortunately we kept the appointment and they turned up on the day.

Service

Car had a major service and was cleaned which in the hour and 40 mins it took them I thought was quite good

Service

Instructions on using key safe not clear enough; confusing info at the safe itself. Unclear how safe that system is vs "relay theft" & could not get answer; staff not v interested. I was apparently down as "no car wash" when I had not been asked.

Service

See above

Service

Servicing was very expensive

Service

Service was OK ,Additional request was not really answered

Service

Very easy to arrange servicing and good communication throughout

Service

Everything was inch perfect

Service

Nothing they could have done better - short of swapping my 2014 reg for a 2019!

Service

Faults were fixed OK under warranty. I would have liked it to be completed in less time.

Service

Good job done

Service

Kept waiting a long time for paperwork after the service was completed.

Service

Car came back clean with small bits and pieces done that I didn't even know needed doing. Excellent

Service

Cost of service.

Service

job was done properly on time

Service

Good just extremely busy on a Monday morning and not enough parking available but staff friendly and helpful. This question will not allow me to submit it unless I give a 5 star rating I don't agree it should be 4 stars

Service

Falls short one star only because I felt some confusion as to whether a health check was standard, recommended, extra, optional etc

Service

Experience could not of been better, also attending to a fault in the i drivethat it was not booked in for.

Service

The car service included a valet. On collection the vehicle had been washed but not valeted inside. I wanted to depart as I had another appointment so I did not go back into the service dept to complain. This was disappointing.

Service

Great, fixed easily, would have been nicer to have been able to have my car fixed sooner though. It would also have been nice to have been told when I booked it in that they were aware of a recurring fault on this computer system

Service

Excellent service

Service

Alround good service throughout

Service

Work completed fully when promised. Reception staff were efficient, friendly and courteous.

Service

The staff are really nice just a shame BMW is so bad

Service

Great experience, quality courtesy car - not the basic, made we want to buy one!

Service

Took slightly longer than I was told, despite there being no issues. Thank the true pressures should be done routinely. Would like to know what is being seen when my key is taken and put in the reader.

Service

Welcoming, very efficient, well explained.

Service

The service team were excellent and very helpful.

Service

Service was as per the quote. Warranty fix was completed as requested with no quibbling

Service

The gentleman who did this brief service and oil change certainly knew what he was doing as the car has never performed so well - pity it took 14 000 to get to this stage. Well done that man!

Service

Made to feel welcome, staff very friendly ,service completed on time. just one problem parking.

Service

The service was a first service (oil change), it turns out that the majority of the cost of service was for the Micro filter. This was not explained at the time of booking or pre-service. This is a little dishonest of BMW.

Service

Very good experience subject to above on parking

Service

Staff friendly, courteous and professional knew what was happening.

Service

The two ladies I dealt with, Kara to begin with and Jade? who handed my car back were both very helpful and friendly. The waiting area was comfortable. Parking was a problem and maybe could have been mentioned beforehand.

Service

Booking and transport to and from BMW was fine and timely. I was disappointed that having paid for the service, been told that my car would be brought round in a few minutes it took 50 minutes until the car arrived. And that after chasing by me.

Service

It was pouring with rain. Would have been nice to take delivery undercover with the car kept dry. Didn't make the delivery as special as it could have been. It was just 'in the car park'

Sales

I was kept up to date with the build and delivery dates and was also able to attend the new vehicle launch and arranged a test drive immediately after

Sales

The handover was smooth, informative and totally professional as always.

Sales

Helpful and friendly staff.

Sales

Great communication, no pressure or pushy sales approach. Previous sales contact left so was starting new sales relationship with Nathan. He quickly got to understand what I wanted and provided a solution exactly to my needs

Sales

Good product. Good service.

Sales

In the past have always ordered a new build vehicle,due to Brexit uncertainty asked staff to find a new vehicle in the country and after one slight hiccup they rapidly sourced an ideal vehicle for me.

Sales

Very polite, helpful, friendly and highly efficient service.

Sales

friendly yet professional service, had a test drive on my vehicle with the sales person to familiarise with the controls giving me lot of assurance

Sales

Nathan knew where I wanted to be with the purchase of my new BMW M5 Competition and we managed to work out a mutually agreeable deal.

Sales

As we are 200miles away from BMW sycamore Peterborough every aspect went so smoothly.

Sales

All staff at Sycamore Peterborough are a credit to the BMW brand. Everyone was extremely friendly and helpful making the buying and delivery process enjoyable. Particular thanks to Nathan Owen for working tirelessly to find me my ideal car!

Sales

Purchase our new car was very good, Disappointed by the delivery time but this was not the fault of the BMW Centre and this is why I have given it a score of 5.