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BMW Group at the IAA Frankfurt 2017

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Sycamore Bodyshop

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M Performance Q3

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Impress with the new BMW Shadow Edition

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The new BMW i3 LCI and i3s

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The All New BMW M5

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Introducing The New Z4 Concept

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BMW Accessory Store

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The BMW Lower Emissions Allowance.

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THE BMW LOWER EMISSIONS ALLOWANCE.

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Outstanding Offer that are hard to beat.

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Seen Our Offer Cars?

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MET Technician Vacancy

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Service Advisor

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Exclusive Deals From Sycamore

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The New BMW X3

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Baston Car Show

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BMW Advanced Car Eye

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BMW Wireless Phone Case

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M Performance Wheels

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The New BMW 6 Series Gran Turismo

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Sycamore MINI host David and I, a tribute to David Bowie.

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First teaser of the forthcoming BMW 8 Series

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Service Refurbishment

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BMW M Performance Q2

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The new BMW Protonic Colours

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Car Magazine Review the M760Li xDrive V12

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Fleet News says "BMW is most trusted carmaker for driverless technology"

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Auto Express reveals the striking new BMW i5

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The 2017 BMW 5 Series is crowned the What Car? Car of the Year

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BMW Launch in Peterborough Cathedral

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Car Magazines BMW M760Li xDrive V12 (2017) review

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“BMW i driverless tech to reach wider range from 2021” by Autocar

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BMW at the Consumer Electronics Show 2017

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Car Magazine review the BMW X5 M (2017)

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“BMW HoloActive Touch holographic interior concept revealed” by Auto Express

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BMW i3 Service Inclusive

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‘530e hybrid joins new BMW 5 Series range’ by Auto Express

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New BMW M550i xDrive announced

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New BMW 5 Series 2017 review

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Five reasons to buy a BMW 2 Series

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Upgraded 2017 M Performance parts revealed for the BMW 5 Series

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Top Gear favourite aspects of the 700bhp BMW M4R

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Management Accountant

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The BMW M240i will put a “big smile on your face”: The Independent

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Auto Express reviews the BMW 340i

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Job Vacancies at Sycamore BMW

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BMW Genius' Corner

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New BMW 5 Series specifications announced

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Top Gear count down “17 Special Edition BMW M3s and M4s”

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Auto Express reviews the BMW M140i

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New 2017 BMW 5 Series official photos finally revealed!

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BMW X2 revealed in concept form at Paris Motor Show

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Auto Express reviews the BMW M240i Convertible

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2016 BMW i8: Review

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2016 BMW M4 Coupe review

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Autonomous cars to be in production by 2021

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What Car? give 7 reasons why you should buy the BMW X1

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BMW i8 Autocar long-term test review: from supercar to zero-emissions

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2016 BMW 4 Series 440i reviewed by WhatCar?

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IBTimes UK rate the BMW M2 as ‘the best car of 2016 so far’

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Top Gear discuss the stunning 2002 Turbo Hommage Concept

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M Performance Accessories

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What Car? discuss the highly anticipated 2017 BMW 5 Series

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Fully Electric BMW 3 Series Coming Soon

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M Performance Accessories for the BMW M2

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Autocar list their Top 5 greatest BMW’s of all time

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“BMW Group Future Experience is Tailor-made for Tomorrow”: GQ.com

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BMW – Next 10 Years?

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BMW – Next 10 Years?

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BMW Group: THE NEXT 100 YEARS.

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The 3 Series Gran Turismo is due to upgrade in 2017

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Top Gear: ‘The greatest BMW concept cars’

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Electric Week at Sycamore BMW

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“BMW’s new i8 paint-job range” by Top Gear

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A new 3.0-litre diesel engine for the BMW 750d xDrive

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Sycamore Motability Offers

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The BMW M4 GTS gets a 5 star review from AutoExpress

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The new BMW i3 94Ah

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BMW 7 Series: Laserlight

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BMW named as the featured marque at the 2016 Goodwood Festival of Speed.

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Auto Express review the new BMW M2 Coupé

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“The London Symphony Orchestra in cooperation with BMW performs its fifth annual free concert in Trafalgar Square.”

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Top Gear discuss the ‘future of BMW’ in electric automotives

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"Updated BMW 3 Series GT spied in testing”: Autoexpress.co.uk

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“BMW Vision the next 100 years, to celebrate brand’s centenary”: Autoexpress.co.uk

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BMW 3 Series Touring wins the 'Auto Express Test'

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What Car?: "2016 BMW M3 Competition Pack Review"

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“New BMW 7 Series M760Li xDrive V12 revealed” by Autocar

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The Telegraph: is the BMW 330e the ‘best plug-in hybrid so far’?

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Auto Express: New 2018 BMW 3 Series spotted for the first time

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The Independent: BMW M2 Coupé revealed

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BMW i8 goes mirrorless in clever CES 2016 concept

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How to choose the right BMW X1

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Why the BMW i8 is the sports car everyone wants

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Peterborough Milton Golf Club Ride & Drive Event

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Genius' Blog

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Genius' Videos

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BMW xDRIVE.

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BLACK FRIDAY EVENT

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ROAD TAX CHANGES 01/04/2017

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What type of BMW Engine is right for you?

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Meet the team

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Carl Morris

Head of Business
  • Years at the dealership 1
  • Years in the industry 15
  • Department Management
  • Hobbies keeping fit and boxing

Mark Steels

General Sales Manager
  • Years at the dealership 28
  • Years in the industry 31
  • Department Management
  • Hobbies no time for hobbies - going home is his hobby

Kevin Burke

Used Car Sales Manager
  • Years at the dealership 19
  • Years in the industry 35
  • Department Management
  • Hobbies golf, running, cycling

Rachel De Veth

Receptionist
  • Years at the dealership 0
  • Department Sales
  • Hobbies Netball, Hockey & Monopoly

Alex Smith

Sales Executive
  • Years at the dealership 29
  • Years in the industry 29
  • Department Sales
  • Hobbies golf, tennis, rugby, running.

Derek Farrar

Sales Executive & Motability Specialist
  • Years at the dealership 19
  • Years in the industry 25
  • Department Sales
  • Hobbies restoring classic scooters. loves cats, has 6 of them

Jamie Gibson

Sales Executive
  • Years at the dealership 19
  • Years in the industry 22
  • Department Sales
  • Hobbies keeping fit

David Luff

Sales Executive
  • Years at the dealership 18
  • Years in the industry 23
  • Department Sales
  • Hobbies riding his mountain bike

Trevor Smith

Senior Sales Executive
  • Years at the dealership 14
  • Years in the industry 14
  • Department Sales
  • Hobbies motor racing, extreme sports, rugby

Chris Hudson

Sales Executive & Motability Specialist
  • Years at the dealership 13
  • Years in the industry 23
  • Department Sales
  • Hobbies watching football and rugby, socialising

Mike Rowling

Sales Executive
  • Years at the dealership 3
  • Years in the industry 27
  • Department Sales
  • Hobbies golf, cycling, cars

Chris Chapman

Sales Executive & Motability Specialist
  • Years at the dealership 3
  • Years in the industry 3
  • Department Sales
  • Hobbies spending time with the family

Nathan Owen

Sales Executive
  • Years at the dealership 3
  • Years in the industry 3
  • Department Sales
  • Hobbies loves playing drums and football

Kallum Errico

Sales Executive
  • Years at the dealership 0
  • Years in the industry 1
  • Department Sales

Neil Chauhan

Senior Business Manager
  • Years at the dealership 12
  • Years in the industry 24
  • Department Finance
  • Hobbies technology

David Nairne

Business Manager
  • Years at the dealership 8
  • Years in the industry 31
  • Department Finance
  • Hobbies photography, motorsport and golf

Gerald Watkins

Business Manager
  • Years at the dealership 6
  • Years in the industry 23
  • Department Finance
  • Hobbies Tennis

Debby Smith

Retention Manager
  • Years at the dealership 1
  • Years in the industry 5
  • Department Finance
  • Hobbies Gym & Socialising

David Woodhouse

Corporate Sales Manager
  • Years at the dealership 11
  • Years in the industry 35
  • Department Corporate
  • Hobbies woodworking, cooking and socialising

Ben Taylor

Corporate Sales Manager
  • Years at the dealership less than 1 year
  • Years in the industry 15
  • Department Corporate
  • Hobbies golf, tennis and running after two little boys

Daniella Kempson

Corporate Sales Administrator
  • Years at the dealership 5
  • Years in the industry 7
  • Department Corporate
  • Hobbies Running & eating out

Justyna Martin

CRM Manager & Marketing Co-ordinator
  • Years at the dealership 9
  • Years in the industry 9
  • Department Marketing
  • Hobbies skiing, painting, art

Mike Humphrey

Warranty & Aftersales Marketing Manager
  • Years at the dealership 21
  • Years in the industry 21
  • Department Service
  • Hobbies Reading, Cooking & Theatre

Scott Jones

Brand Genius
  • Years at the dealership 2
  • Years in the industry 2
  • Hobbies Technology, Photography, Cooking

Sarah Ager

Service Manager
  • Years at the dealership 13
  • Years in the industry 13
  • Department Service
  • Hobbies Family, Gym & Cooking

Kate Bedford

Aftersales Retention Manager
  • Years at the dealership 0
  • Years in the industry 1
  • Department Aftersales
  • Hobbies Power Yoga, Spin Classes and Shopping

Amanda Grange

Senior Service Advisor
  • Years at the dealership 10
  • Years in the industry 20
  • Department Aftersales
  • Hobbies Socialising & Family

Alex

Senior Service Advisor
  • Years at the dealership 3
  • Years in the industry 7
  • Department Service
  • Hobbies Playing guitar & collecting Jazz records

Paul Bembridge

Service Advisor
  • Years at the dealership 1
  • Years in the industry 1
  • Department Service
  • Hobbies Basketball & Gym

Simon Ellingham

Service Advisor
  • Years at the dealership 1
  • Years in the industry 21
  • Department Service
  • Hobbies Golf & Soccer

Darren Storey

Service Advisor
  • Years at the dealership 0
  • Years in the industry 1
  • Department Aftersales
  • Hobbies Car Detailing & Gym

Rachel Hensman

Receptionist
  • Years at the dealership 1
  • Years in the industry 1
  • Department Service
  • Hobbies Baking, Socialising & Spending time with family

Chris Woods

Chauffeur
  • Years at the dealership 16
  • Years in the industry 47
  • Department Service
  • Hobbies Rock & Roll Dancing & Karaoke

Philip Budd

Chauffeur
  • Years at the dealership 1
  • Years in the industry 1
  • Department Service
  • Hobbies Lego & Canoeing

Adrian Dowd

Parts Manager
  • Years at the dealership 20
  • Years in the industry 40
  • Department Parts
  • Hobbies Sound Engineering

Paul Dimbleby

Parts Advisor
  • Years at the dealership 15
  • Years in the industry 15
  • Department Parts
  • Hobbies Music

Andy Seston

Trade Parts Specialist
  • Years at the dealership 4
  • Years in the industry 20
  • Department Parts
  • Hobbies Lego, Star Wars & Motorsport

Stephen Relihan

Parts Delivery Driver
  • Years at the dealership 0
  • Years in the industry 12
  • Department Parts
  • Hobbies Photography

Andrew Errington

Parts Advisor
  • Years at the dealership 0
  • Years in the industry 13
  • Department Parts
  • Hobbies Socialising & Cars

Steve Schweikhardt

BMW & MINI Technician
  • Years at the dealership 22
  • Years in the industry 27
  • Department Service
  • Hobbies Motorsport & Building Racing Cars

Mark Baker

BMW, MINI & Hybrid Technician
  • Years at the dealership 10
  • Years in the industry 12
  • Department Service
  • Hobbies Motorsport & Aircraft

Nigel Stafford

BMW, MINI & Hybrid Technician
  • Years at the dealership 21
  • Years in the industry 35
  • Department Service
  • Hobbies Cycling & Motorsport

Adrian Cotton

BMW & MINI Technician
  • Years at the dealership 14
  • Years in the industry 36
  • Department Service
  • Hobbies Family & Cycling

David Thorpe

BMW & MINI Workshop Controller
  • Years at the dealership 31
  • Years in the industry 40
  • Department Service
  • Hobbies Gardening, DIY and Socialising

Damien Maltby

BMW & MINI Technician
  • Years at the dealership 12
  • Years in the industry 21
  • Department Service
  • Hobbies Gym & Family

Dogan Kaygisiz

BMW & MINI Senior Technician
  • Years at the dealership 1
  • Years in the industry 15
  • Department Service
  • Hobbies DJ & Flying Small Aircrafts

Andy Donnell

BMW & MINI Technician
  • Years at the dealership 10
  • Years in the industry 23
  • Department Service
  • Hobbies Running

Ben Homewood

BMW & MINI Technician
  • Years at the dealership 10
  • Years in the industry 10
  • Department Service
  • Hobbies Gym, Rugby & Motorsport

Naydn Bahnam

BMW & MINI Technician
  • Years at the dealership 3
  • Years in the industry 4
  • Department Service
  • Hobbies Cars

Lee Chaplin

BMW & MINI Technician
  • Years at the dealership 2
  • Years in the industry 10
  • Department Service
  • Hobbies Motorbikes

James Hall

Bodyshop Manager
  • Years at the dealership 2
  • Years in the industry 16
  • Department Bodyshop
  • Hobbies Running, Sport & Xbox

Paul Burke

Assistant Manager
  • Years at the dealership 1
  • Years in the industry 30
  • Department Bodyshop
  • Hobbies Golf, DIY

Nichola Kendall

Senior Administrator
  • Years at the dealership 1
  • Years in the industry 11
  • Department Bodyshop
  • Hobbies Reading & Cycling

Callum Lattimer-Rogers

Front of House
  • Years at the dealership 1
  • Years in the industry 1
  • Department Bodyshop
  • Hobbies Music, Playing In Bands

Gareth Dickenson

Parts Controller
  • Years at the dealership 0
  • Years in the industry 20
  • Department Bodyshop
  • Hobbies Model Building & Hiking

Neil Twelvetree

Senior MET Technician
  • Years at the dealership 10
  • Years in the industry 20
  • Department Bodyshop
  • Hobbies Cycling & Socialising

Mark Hudson

MET Technician
  • Years at the dealership 3
  • Department Bodyshop

Alex Wright

MET Technician
  • Years at the dealership 1
  • Years in the industry 1
  • Department Bodyshop

Dean Bloye

Senior Panel Technician
  • Years at the dealership 11
  • Years in the industry 39
  • Department Bodyshop
  • Hobbies Cycling, Mountain biking & Restoring Classic Cars

Richard Gundel

Senior Paint Technician
  • Years at the dealership 25
  • Years in the industry 27
  • Department Bodyshop
  • Hobbies Family

Troy Peters

Smart Repair Technician
  • Years at the dealership 14
  • Years in the industry 20
  • Department Bodyshop
  • Hobbies Football Managing & Cars

Stuart Gray

Smart repair/Paint Technician
  • Years at the dealership 1
  • Years in the industry 24
  • Department Bodyshop

Steve Wilson

Senior Paint Technician
  • Years at the dealership 16
  • Years in the industry 30
  • Department Panel Technician

George Emery

Panel Technician
  • Years at the dealership 1
  • Years in the industry 1
  • Department Bodyshop
  • Hobbies Cycling & Classic Cars

Jordan Perry

Panel Technician
  • Years at the dealership 1
  • Years in the industry 1
  • Department Bodyshop

Nicholas Chilman

Valeter/Detailing Technician
  • Years at the dealership 18
  • Years in the industry 45
  • Department Bodyshop
  • Hobbies Motorbikes & Cars

Geoffrey Hutchins

Chauffeur
  • Years at the dealership 14
  • Years in the industry 44
  • Department Bodyshop
  • Hobbies Gardening

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Everything was good except I was promised a call from the service engineer to answer a specific question which didn't come

Service

Same answer as first question

Service

Every thing was well done from start to finish

Service

Simon Ellingham was very professional, friendly and couldn't have done more for me. I was runnng late and he stayed after 6pm so i could collect my car

Service

God work

Service

When my husband was ill and subsequently diagnosed with Alzheimer's they were very helpful in collecting and delivering my car when service was needed.

Service

Half a point less than full marks because I had to call up to see if my car was ready 15 mins before the agreed time, rather than being called. However they did wash and hoover my vehicle which was gratefully received

Service

I was in a very difficult place and the team responded so helpfully, efficiently and kindly.

Service

Unfortunately the car tyre reset wasnt done, so I had to come back, and was then late for a back appointment. Staff were excellent in resolving quickly tho.

Service

Fare price great staff

Service

As above.

Service

Booking car in tok minutes as service staff fully prepared for visit

Service

Parking at your site is difficult

Service

Helpful, polite. Only one issue which is there are not enough parking places at the service centre.

Service

The car was given a wash but on collection I noticed that only the bodywork had been cleaned and the alloys had not.

Service

workmanship could have been better

Service

I was greeted warmly and the booking in process was quick. I was then driven home and picked up early to collect my car. The whole experience was smooth.

Service

Not got time

Service

Knowledgeable staff who kept me informed of progress with my vehicle

Service

Service was exactly as explained with all staff exceptionally helpful and polite.

Service

Very happy with service

Service

Efficient, thorough and approachable representatives.

Service

Unexpected cost

Service

I always feel I'm being looked after.

Service

As above

Service

On arrival on the agreed booking date I was informed that as the parts had not been ordered the repair could not be carried out and I was requested to return the following day

Service

The service team at Sycamore are all very thorough, professional and friendly. They were very attentive and kept my coffee cup topped up. The kids especially loved the biscuits.

Service

Generally very good, however service reminders were not re-set, so the car still thinks a service is due.

Service

Always treated well, professional and extremely helpful staff.

Service

As per tge previous question/answer.

Service

i am usually 100% but at this time my car drove completely different and felt unsafe when cornering, The car was taken back and re tested for alignment etc i have not yet had the chance to test if the issue has been solved.

Service

I could not fault the service I received.

Service

They delivered what was stated.

Service

Service centre conducted themselves as I would expect, it was a seamless service and completely stress free

Service

Kept well informed throughout the service, transport available to the city and back. Comfortable seating area whilst waiting with coffee

Service

Indifference over seat peeling and need to attend another service date, otherwise a good dealership and good staff.

Service

Paul Berridge kept me informed and I could not ask for any better service and the issue was resolved earlier than was expected

Service

Service done on timeGot taken into town for shopping and picked up.Driver was lovely and as my wife uses wheelchair his attitude made our day

Service

It took much longer than I expected and I wasn't given any understanding of how long the work would take

Service

Staff are always friendly and efficient

Service

What needed doing, done, quickly and efficiently.

Service

as above

Service

See above

Service

Very satisfied except for the last service. I reported that I was receiving Cruise Control Fault Message. But I am still receiving this message?

Service

Can't fault this - everyone is very pleasant and polite.

Service

Service overall good but I am extremely unhappy with the way in which my enquiry about replacing gearbox oil after 100,000 miles was handled

Service

As above and the service handler was particularity professional at all times.

Service

On time, no surprises

Service

Efficient, courteous and friendly service thank you

Service

It felt very clinical. Whilst I was acknowledged by a customer advisor by name ( one who had been at the dealership for many years) the rest of the experience felt like it was for the benefit of BMW not the customer.

Service

Ditto

Service

A very warm welcome, speedy service, courtesy lift to work and back to Sycamore, detailed and clear explanation of the procedure.

Service

Fast and efficient

Service

Did what I wanted, nice to be greeted on arrival by name, friendly.

Service

It was a nice and easy experience

Service

As above

Service

Car was in to have "Drive Train" fault repaired. ECR replaced and software updated. Now tailgate will not open from key fob unless all doors are unlocked first so car has to go back in to have this rectified which is inconvenient.

Service

Because my air conditioning still smells so deodorisation didn't work.

Service

Everything was fully explained and vehicle was returned washed and hoovered.

Service

Everything was done efficiently and well

Service

everything worked exactly as advertised..Thank you.

Service

Very professional very helpful

Service

It would be nice for BMW to lend a car with a full tank of fuel and obviously it returned to a full tank. lending a car with 49 miles in the tank is very frustrating when you need to get to somewhere and the first thing you need to do is find fuel.

Service

Service throughout was quick and easy polite staff all round great customer service.

Service

David called me to have a chat about some offers. As usual took us through the options very clearly and in detail. The car was available very quickly. And the after sales was good too.

Sales

We feel we have a good relationship with Alex and Neil

Sales

I was rushed into anything

Sales

Delivery date was spot on

Sales

Mark and his colleagues took the time to demonstrate all the key features of the car to us before we drove away.

Sales

Customer service was perfect from start to finish

Sales

NO complaints helpful friendly staff who delivered what they said they wouldMike Rowling has been particularly helpful and this is my second vehicle purchased through BMW and dealt with Mike each time he has been faultless!

Sales

Nothing was too much trouble

Sales

see above answer + lovely coffee.Trevor at Peterborough BMW was brilliant, he was helpful, honest and professional.

Sales

Once again brilliant service my wife and I were extremely pleased

Sales

They kept me informed of all the details so that I knew exactly what the procedure would be. Everyone was incredibly helpful and understanding if I asked any questions. If they did not know the answer. they always found out the necessary information.

Sales

The process was quick and easy. Nathan could answer all my questions.

Sales

See above comments

Sales

All done very quickly and professionally

Sales

Trevor was very helpful and explained things very clearly.Helping me to choose the car that was right for me and within my budget.

Sales

Excellent service and an excellent product. Why would you drive anything else !

Sales

Welcoming attitude from sales staff

Sales

Comprehensive explanations and good execution

Sales

Customer service is always very good always made to feel your custom is appreciated.

Sales

Chris Hudson was very good and kept us informed.

Sales

Mike Rolling was ace as was having s Manager whom gave me the trial of the 530D to start with, totally smitten

Sales

Attention to detail

Sales

Chris keep me informed all along the way from order, at what stage the build was and delivery, a first class service, I only wish I was buying a BMW every week it was that special!

Sales

Received a very personalised service from Trevor and Dave - who both endured I had all the information that I needed and was completely happy before purchasing

Sales

All the staff we encountered were extremely efficient, professional and exceeded our expectations with our purchases.

Sales

As above

Sales

The centre took care of all the small print

Sales

Felt completely at ease, there was no feeling of being pushed. Everything was explained and we were never pressured