"Chris is an excellent point of contact"

"Excellent sales experience from David Luff. Good information and not too pushy."

"always called back sorted all problems very professional"

"Very good . welcome offered drinks and serveral sales people asked if I was ok and being looked after."

"had to haggle on trade in"

"they were superb all the way through . David Lough the sales person went out of his way to help , very professional . his product knowledge was superb."

"I would have liked to have taken delivery on the first of the month."

"All went well, well done Chris, he even recognised my voice and remembered my name"

"Always completely professional and courteous. Nothing was too much trouble"

"Chris Hudson is a credit to BMW, made purchasing a BMW a dream come true thank you Chris"

"Excellent dealer experience ,both Alex Smith and Mark Steels were first class."

"delivery took 2 weeks longer than hoped for when ordered."

"Sycamore have been excellent in every respect over my four year relationship with them. Nothing is too much trouble. In particular, I must mention Jamie Gibson he has now sold me two new BMWs and is a model of efficiency and helpfulness."

"I am happy with the dealership and not BMW I was waiting a while for the delivery.It was all very good, considerably better than dealership."

"First class guys. Very very helpful"

"Extremeliy satisfied"

"See previous box, we are always welcomed and looked after well at Sycamore"

"The whole thing was brilliant from start to finish, the salesman David was the best salesperson I have dealt with."

"I was very impressed with the service I got from Chris and David at Sycamore, they were extremely polite and helpful and very understanding considering it was the first new car I've ever purchased."

"Excellent service as expected from every aspect"

"The showroom is of a very high standard as are the refreshements offered"

"Attentive and professional service throughout the whole sales process."

"been looked after well"

"Great"

"Dealt with Sycamore for 15 years, can't praise them enough, simply outstanding"

"Derrick Farrah was first rate, had no hesitation in dealing with Derek again, he clearly knows his stuff without being to pushy"

"Sales manager was excellent"

"Completely satisfied"

"Chris Hudson was very helpful"

"Top service"

"The staff are superb from walking through the door to collection of the vehicle."

"Brilliant courtsey car."

"First class experience."

"Too much attention Could have just left my keys rather than sit down with someone and didn't appreciate chasing for feedback by phone afterwards"

"Requested transport but was full so had to wait 1 hour."

"Efficient friendly and great service"

"MOT and windscreen washer blockage. It cost a huge amount to fulsh washers due to position of washer bottle"

"The service department is very good and professional."

"Staff went the extra mile to resolve all issues and explain work needed"

"Sara was thourgh in organising the replacement battery and then submitting a claim to BMW and refunding the credit within 5 days."

"same as before"

"Excellent customer service"

"It was winter wheel changed. Agent tried to rush me into leaving without the paperwork only provided it after i insisted."

"Courteous, polite and Efficient. When I phoned for the appointment I was told they would call me back, but didn't. The cleaning of the car left streaks on the body and windscreen."

"The work had been completed and the service was really good. I was told that i had a service pack. They had made a mistake and two days later i was called by the dealership to tell me that i had a bill to pay. £400."

"They never supplied me with any paperwork after the service. No invoice has been posted. I had to fill the oil after one week after the service. I have no proof of what they did on the service Contact is requested use mobile number."

"The dealership really needs to sort out the wireless internet which never seems to work on a number of visits. I have repeatedly mentioned this but no improvements made."

"The service was not complete on collection and the air conditioning was not fixed as requested."

"I live 14 miles from the dealer but they will only transport me 7 miles while my car is with them. Ny car services are pre paid for 5 years 60k miles."

"Recall for fuel filter heater. Took opportunity to road test the new 3 series whilst work was carried out."

"Everything was spot on."

"They staff are very helpful."

"I have used them for 10-12 years, i'm always happy with them"

"It was fine."

"The MOT took longer than quoted."

"Always looked after and informed straight away if any other problems arrive."

"Service Manager to contact customer in regard to the qoute given him for work. The amount i have to pay for the parts and the labour is not right. I would think some arrangement could have been made."

"Less waiting to be seen by the dealer."

"Sycamore are just what a dealer should be. quietly efficient, polite and charming and you always leave feeling great."

"Dealer said they would phone when car was ready, but i had to phone them late afternoon."

"They couldnt provide a replacement wing mirror for 2 days after i visited the dealership and the part was very expensive"

"Error message came on saying my battery was low. I took the vehicle on a 400 miles trip and this did not cure the issue. Dealer charged me for a new battery however the battery was defective I believe thy mis diagnosed the first time."

"customer service is good, parts expensive"

"Not as flexible as i'd have liked. They wanted to charge me for a small problem with the lights. The next day i went in again for the same problem and they did the work with no charge."

"I never have a problem with the dealership."

"Staff always courteous. Expectations met"

"A fault appeared immediately after my first and repeated after my second. The car was subjected to a hard test drive of over 30 miles as evidenced by the mileometer and recorded mpg. A technician left their cigarettes and lighter in the car"

"summer tyres were fitted plus one new tyre. Had to go to Tanvic as tracking, balance etc was all wrong."

"the service took longer then i expected."

"Warranty claim for rusting roof rail not agreed"

"An electrical fault was found very quickly but no spare part was available and I had to make a return visit"

"The vehicle was 3 months out of warranty and the repair to the screen washers was incredibly expensive and the dealership could have tried a bit harder to see whether a bit of goodwill might have been available from BMW"

"A really good service received and the free wifi was really good."

"It was booked in for oil and break service I mentioned some movement on the passenger seat and there was a cracked wing mirror, didn¿t want the car washed I explained I was in a hurry. They didn¿t manage the time very well and it wasn¿t smooth."

"I would buy another BMW from Sycamore Peterborough. This is the best dealership I have used."

"Had the use of a Mini Cooper Clubman whilst my car was being repaired . Showed interest and asked for brochure and price list ...... Still waiting"

"I took my vehicle in due to a problem with my washers and they only sorted one, so I had to return at a later date to get the other fixed, which cost me 2 days pay."

"I booked the vehicle in for a mot and for some tyres putting on the vehicle. The tyres where not fitted."

"Car was collected returned to my place of work and washed cleaned. Very impressed."

"Sycamore is a very professional dealership with a very strong focus on customer satisfaction, outstanding"

" No replacement part, kept vehicle till following week, no replacement vehicle available, so I had no car for 4 days and had to arrange a hire car."

"It was everything I expected."

"Problem wasnt fixed till second visit"

"Awful my car has been in more than 20 times this not acceptable"

"Brilliant service, this is the best garage i have dealt with."

"too many receptionists to pay for but they are all friendly"

"Very polite very efficent. very good cannot pull them up on anything."

"Very professional service and good customer swervice experience"

"Service team always friendly and professional."

"The warranty repair to the window seals was carried out satisfactorily but when the car was washed afterwards whatever detergent was used marked the black shiny window trim, marks which I could only remove with T Cut polish"

"This is the first time ive visited with my toddler. Staff were courteous and supportive with her which made my visit really pleasant."

"Stop start didn't work, was told it needed a new, very expensive battery, battery fitted stop start still didn't work, not satisfied with unclear and unbelievable explanations"

"As usual, staff at the service centre are both courtious and knowledgable."

"I cannot fault the dealer at all. Top people."

"Problem not solved radio"

"MY EXPERIENCE TO DATE WITH BMW IS EASILYSUMMERISED, EFFICENT POLITE, COUTEOUS AND MOST REFRESHING OF ALL PROFESSIONAL, PLEASE DONT CHANGE"

"The staff are very helpful."

"Excellent service, car ready on time, all went smoothly and quickly. Wheels could have been cleaned slightly better after tyre replacement, hence 4.9 5"

"Most pleasant helpful"

"I have had an MOT done by the dealer recently it would have been nice if they could have told me the tyre pressures were low."

"I have been to this dealership on a number of occasions. The receptionist and the certain service staff courteous but I found the service I received from my advisor to be uncomfortable and lacking in communication and rapport."