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Your New BMW Awaits

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Enjoy a complimentary day out at a National Trust place in our all-electric BMW i3.

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X5 and 8 Series Launch Event

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BMW Help: Recalls

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The 8

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Introducing The New BMW X5

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Baston Car and Bike Show 2018

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BMW Formula E Car

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ICT First Line Support Apprentice

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Sycamore Vehicle Solutions forum

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Sycamore Bodyshop

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BMW i3s traction control system to be fitted to future BMWs and MINIs

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0% FINANCE AVAILABLE ON BMW SERVICING, PARTS, ACCESSORIES & BODYSHOP

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The New BMW 2 Series Active and Gran tourer LCI

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BMW Power and Sound Kit

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Competition to win a BMW Advanced Car Eye

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Sycamore Christmas Deals

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Gravitas Christmas Event

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The Brand New BMW X2

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Introducing Alexa

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BMW Group at the IAA Frankfurt 2017

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M Performance Q3

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The new BMW i3 LCI and i3s

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The All New BMW M5

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Introducing The New Z4 Concept

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BMW Accessory Store

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Outstanding Offer that are hard to beat.

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Seen Our Offer Cars?

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Exclusive Deals From Sycamore

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The New BMW X3

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Baston Car Show

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BMW Advanced Car Eye

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BMW Wireless Phone Case

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M Performance Wheels

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The New BMW 6 Series Gran Turismo

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Sycamore MINI host David and I, a tribute to David Bowie.

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First teaser of the forthcoming BMW 8 Series

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Greenpower Season Opener

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Service Refurbishment

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BMW M Performance Q2

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The new BMW Protonic Colours

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Car Magazine Review the M760Li xDrive V12

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Fleet News says "BMW is most trusted carmaker for driverless technology"

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Auto Express reveals the striking new BMW i5

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The 2017 BMW 5 Series is crowned the What Car? Car of the Year

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BMW Launch in Peterborough Cathedral

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Car Magazines BMW M760Li xDrive V12 (2017) review

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“BMW i driverless tech to reach wider range from 2021” by Autocar

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BMW at the Consumer Electronics Show 2017

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Car Magazine review the BMW X5 M (2017)

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“BMW HoloActive Touch holographic interior concept revealed” by Auto Express

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‘530e hybrid joins new BMW 5 Series range’ by Auto Express

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New BMW M550i xDrive announced

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New BMW 5 Series 2017 review

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Five reasons to buy a BMW 2 Series

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Upgraded 2017 M Performance parts revealed for the BMW 5 Series

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Top Gear favourite aspects of the 700bhp BMW M4R

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The BMW M240i will put a “big smile on your face”: The Independent

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Auto Express reviews the BMW 340i

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New BMW 5 Series specifications announced

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BLACK FRIDAY EVENT

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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The New BMW X4

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CLAIM YOUR £2,500 PLUG-IN CAR GRANT BY 7 NOV 18

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Escape the Black Friday Crowds.

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How to get connected with BMW Connected Drive.

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How can a BMW Genius help me?

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Your perfect BMW couldn't be closer

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Sycamore 92nd Birthday

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Explore the dealership

Meet the team

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Carl Morris

Head of Business
  • Years at the dealership 3
  • Department Management

Paul Cross

General Sales Manager
  • Years at the dealership 2
  • Department Management

Mike Rowling

New Car Sales Controller
  • Years at the dealership 5
  • Department Management

Jeff Hughes

Used Car Manager
  • Years at the dealership 1
  • Department Management

Ian Hutchings

Product Chaser
  • Years at the dealership 18
  • Department Sales

Faye Waterfall

Senior Showroom Host
  • Years at the dealership 2
  • Department Sales

Loren Lane

Showroom Host
  • Years at the dealership 1
  • Department Sales

David Luff

Sales Executive
  • Years at the dealership 20
  • Department Sales

Trevor Smith

Senior Sales Executive
  • Years at the dealership 16
  • Department Sales

Chris Hudson

Sales Executive & Motability Specialist
  • Years at the dealership 16
  • Department Sales

Nathan Owen

Sales Executive
  • Years at the dealership 5
  • Years in the industry 5
  • Department Sales

Kallum Errico

Sales Executive
  • Years at the dealership 2
  • Department Sales

Paul

Sales Executive & Motability Specialist
  • Years at the dealership 1
  • Department Sales

Ryan Albone

Sales Executive & Motability Specialist
  • Years at the dealership 1
  • Department Sales

Eddie Lleshi

Sales Executive
  • Years at the dealership 1
  • Department Sales

Chloe Leverett

Sales Executive
  • Years at the dealership 1
  • Department Sales

Neil Chauhan

Transaction Manager
  • Years at the dealership 15
  • Department Finance

Guy Elvin

Transaction Manager
  • Years at the dealership 1
  • Department Finance

Ali Shaw

Assistant Transaction Manager
  • Years at the dealership 1
  • Department Finance

Rachel Geraghty

Finance Administrator
  • Years at the dealership 1
  • Department Finance

Debby Smith

Retention Manager
  • Years at the dealership 3
  • Department Finance

David Woodhouse

Key Accounts Manager
  • Years at the dealership 13
  • Department Corporate

Daniella Kempson

Corporate Sales Administrator
  • Years at the dealership 7
  • Department Corporate

Sam Liddle

Corporate Sales Executive
  • Years at the dealership 1
  • Department Corportate

Sophie Molesworth

Customer Lifecycle Manager
  • Years at the dealership 1
  • Department Sales

Scott Jones

Brand Genius
  • Years at the dealership 4
  • Department Sales

Sarah Ager

Service Manager
  • Years at the dealership 15
  • Department Service

Nick Molesworth

Assistant Service Manager
  • Years at the dealership 2
  • Department Service

Mike Humphrey

Warranty Manager
  • Years at the dealership 23
  • Department Service

Amanda Grange

Senior Service Advisor
  • Years at the dealership 22
  • Department Service

Jenna Chapman

Service Administrator
  • Years at the dealership 2
  • Department Service

Lauren Kirkham

Booking Clerk
  • Years at the dealership 2
  • Department Service

Kara Wright

Service Advisor
  • Years at the dealership 2
  • Department Service

Michelle Robins

Aftersales Host
  • Years at the dealership 1
  • Department Service

Jade Cawthorn

Service Advisor
  • Years at the dealership 2
  • Department Service

Darren Storey

Service Advisor
  • Years at the dealership 2
  • Department Service

Richard Bunting

Service Advisor
  • Years at the dealership 2
  • Department Service

Charlotte Thomas

Service Advisor
  • Years at the dealership 2
  • Department Service

Georgina McMurrich

Service Advisor
  • Years at the dealership 1
  • Department Service

Chris Woods

Chauffeur
  • Years at the dealership 47

Philip Budd

Chauffeur
  • Years at the dealership 3
  • Department Service

Eddie Pick

Chauffeur
  • Years at the dealership 1
  • Department Service

Adrian Dowd

Parts Manager
  • Years at the dealership 40
  • Department Parts

Andy Errington

Parts Advisor
  • Years at the dealership 3
  • Department Parts

Andy Seston

Senior Parts Advisor
  • Years at the dealership 6
  • Department Parts

Paul Dimbleby

Parts Advisor
  • Years at the dealership 15
  • Department Parts

James Darbost

Accessory Specialist
  • Years at the dealership 3
  • Department Parts

Stacey Ansell-Groves

Parts Advisor
  • Years at the dealership 1
  • Department Parts

Steve Relihan

Parts Driver
  • Years at the dealership 2
  • Department Parts

Steve Schweikhardt

BMW & MINI Senior Technician
  • Years at the dealership 24
  • Department Service

Mark Baker

BMW, MINI & Hybrid Technician
  • Years at the dealership 12
  • Department Service

Nigel Stafford

BMW, MINI & Hybrid Technician
  • Years at the dealership 23
  • Department Service

Adrian Cotton

BMW & MINI Senior Technician
  • Years at the dealership 16
  • Department Service

David Thorpe

BMW & MINI Workshop Controller
  • Years at the dealership 33
  • Department Service

Damien Maltby

Assistant Workshop Controller and Senior Technician
  • Years at the dealership 14
  • Department Service

Andy Donnell

BMW & MINI Technician
  • Years at the dealership 12
  • Department Service

Ben Homewood

BMW & MINI Senior Technician
  • Years at the dealership 12
  • Department Service

Naydn Bahnam

BMW & MINI Senior Technician
  • Years at the dealership 5
  • Department Service

Lee Chaplin

BMW & MINI Technician
  • Years at the dealership 4
  • Department Service

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Excellent Service

Service

Had dent in door when buying New approved car and is still there. If they weren't going to do the job right, why bother doing half a job.

Service

my only concern is price is still high, other than that all was excellent.

Service

Great quick service just what you want from a premium brand .

Service

The computer booking system didn't show that the fault had already been identified and parts ordered or that I needed a lift back home. Everything was sorted in the end.

Service

First class service, friendly staff

Service

Collection and return service is v important and appreciated

Service

When I was on a service plan I was offered how I wanted to transport through my day while my car was being serviced, this time round I was offered nothing and had to ask for a lift to my home and no transport back .Very poor service to a loyal owner.

Service

The pre-set radio station changes

Service

Again service and MOT were carried out without any issues.

Service

Prompt service

Service

As above

Service

Very helpful staff, a slightly longer delay than anticipated waiting for my lift

Service

Well tried and tested by us and very professional

Service

Work carried out in expected time frame ,comfortable waiting area .

Service

Car collected and returned from home

Service

Prompt service, pleasant staff and good result.

Service

I reported an issue with my car on the day. This was dealt with even though it was quite time consuming. Kept informed and offered a loan car instead of waiting. The two people who I dealt with were actually passionate about getting my car service.

Service

I had my X5 in for Mot last week and the service department were excellent! I also picked up my brand new mini this week and as I said previously Chris Hudson went above and beyond expectations, even picking me up on his way to work to collect mini

Service

The information provided by their technician indicating I needed a new tyre was on inspection of the tyre by a third party proved incorrect. I wasted a half days leave and I could have wasted over £200 if I had let BMW replace the tyre.

Service

Went to plan, and was actually cheaper than quote

Service

Friendly greeting at reception. Car booked in all day for service. Informed it would be ready at 5pm. Handed my key at 5.55. No feedback on the car and I usually receive printed sheet on checks etc. Not provided, no explaination.

Service

Very happy with staff as stated earlier, service carried out successfully, however an intermittent technical issue was not corrected and a further period of observation has proved necessary.

Service

Staff were very good. Explaining what happened with service. Just a little disappointed with not getting all the video from service technican.

Service

I'm happy with who I dealt with; very helpful and knowledgable. What wasn't helpful was my iDrive reset to factory settings and my seat so far forward I couldn't get in and the next day finding dirty marks on the roof lining from a repair.

Service

Well cared for. Jobs were done and car felt much better after

Service

Jobs done as requested, authorised by Lex plus car nice and clean

Service

I had booked my car in for mot only.... but when I arrived they had also booked it in for a due service .. I had a £25 voucher at home which I was unable to use. Fortunately the adviser who took my payment at the end kindly resolved this.

Service

Went in for first service and had problems with filter change which meant car had to stay until next day. Cover vehicle was OK but when you leave a performance car then they lack cover in this respect of cover vehicle. Also impacted on family travel

Service

Knowledgeable staff. Good service.

Service

Because i was fairly satisfied

Service

Car was repaired and washed. The washing was a nice touch. I was kept informed of the progress of the work. Very friendly and helpful staff. The video report was also a nice touch.

Service

Provided a favourable resolution without prompting

Service

Collection service is excellent

Service

Efficient and per agreed timescale.

Service

Repaired the faults with no fuss or problem and returned my car nicely valeted, well pleased.

Service

No outstanding issues or complaints

Service

very good

Service

Additional parking at the front has improved the ease of use. Booking and processing for service were speedy and issue of the loan car was improved in speed - having waited 30 mins on a previouse ocassion for a loan car.

Service

Can't question the customer service. Very very good

Service

Servicin, repairs excellent, changing cars goodvice from knowledgable personel

Service

Booking process leaves a lot to be desired.

Service

I was kept informed of the repair carried out and I received the engineers report through your video link file.

Service

Undertook MoT and brake fluid change quicker than I expected. Loan car was fine. Service desk pleasant to deal with. Everyone seemed friendly efficient. All good to me.

Service

In addition to the Service, I asked for the wheels to be swopped round. I stated it during the booking phone call and again when I took the car in. It was not done because of bad communication in the service department.

Service

The issue the car was returned has re-appeared. I now need to re-book another visit to rectify again.

Service

Again service

Service

When you're there service is good but can be difficult to get there and back Previous service and recall, service was absolutely terrible. No fore warning of potential to be without car for 6 weeks. No update contacts, difficult to contact service c

Service

Good customer service, I could not have asked for anything better. Easy to book, knew who I was when arrived, loan car was ok, job completed and offer of a car wash at the end. Fab.

Service

Car was serviced in agreed timescales

Service

There prompt action

Service

Easy to book, kept well informed of progress, competitive price.

Service

The service team always look after me well

Service

Excellent customer service and quickly completed brake service

Service

The person i was dealing with only told me what the COMPUTER told her i needed.

Service

everything was done to my satisfaction

Service

They will always go the extra mile to provide the very best experience

Service

Excellent service and customer care received

Service

I was so pleased that Darren knew what the fault was on my car and confident that the fault on my car would be completed the same day. This really put my mind at rest.

Service

Something not right with the balancing or tracking. It will need booking in again

Service

The car could have been cleaned inside - Jaguar do a better job of cleaning the car after a service

Service

Took quite a long time to arrange the demonstrator car. Kudos to the manager who stepped in to help.

Service

The service from Sarah and Kara was second to none. Exceptional customer care which has restored my faith in BMW. They should be commended for their care and attention.

Service

always efficient and friendly service

Service

The staff were very helpful

Service

Car works well and valeted

Service

My car has been in over 5 times for a recurring fault which first raised it's head days after purchasing the car last Summer. At the same time as fault fixing I requested some additional work, I asked for a goodwill discount to cover my costs denied

Service

Thorough inspection

Service

Everything was done to make my visit easy. Issues were explained and dealt with promptly

Service

Problem was sorted quickly

Service

Problem was resolved

Service

The Service is always very good but the delay in booking in is frustrating. Having to wait a month every time for a date when a courtesy car is available.

Service

Because I don't live near to the garage and a loan car wasn't available on the day, a driver took me into Peterborough and collected me at an arranged time, a great service .

Service

I was kept well informed of progress with the service. I did feel the cost of a new central locking system and fitting it was high.It appears that it costs more to fit front brakes than back brakes, which is odd to me.

Service

The staff were very friendly and helpful

Service

Customer service was excellent as were the facilities

Service

Great team

Service

Ease of use and customer care is exceptional

Service

Polite service, accommodating in allowing you to work on site whilst the service is happening, all round good service

Service

Car came back with all settings changed - seat, memory, sat nav, phone, etc, etc, hence lower score. Valet wasn't particularly good, and outside only.

Service

As above

Service

The service offered on the day by your representative was excellent. We had a follow up contact from the body shop for work that needs to be done in which we provided dates but this has not been followed up.

Service

I've been we've these guys for a few years and have never experienced anything bad

Service

Good friendly team that did as expected in a clean and friendly environment.

Service

After having a wheel refurbished I returned to find my car had been poorly cleaned without prior permission. The paint work has been damaged and an attempt was made to somewhat rectify the issue by the service centre.

Service

1Booking could not be found for that day. Found it for following week, several days after the MOT expired! Staff explained were problems with booking system. 2) No info given after service. Empty card given saying I had a Mini!

Service

service and MOT completed with ease. Buying our was performed in an efficient and professional manner

Service

Nearly 3 hours for an MOT and change brake fluid. Most frustrating.

Service

Good service on the day but unfortunately the issue with my boot was not fixed (reoccured the day after taken in) and I had to rebook the car in regarding the same problem which is a significant inconvenience.

Service

Because I had specifically asked for a specific time that I had to be away but despite this being noted and being assured that this would not be a problem the car was not ready at the agreed time and as a consequence I was late picking my children

Service

Inspection and MOT efficiently carried out. No problems found as I had the two outstanding problems fixed at a local BMW specialist garage. Problems fixed with Faulty Cruise Control and failure of display, radio and other units by them and not by the

Service

GREST SERVICE AND I LIKED THE VIDEO UPDATE

Service

No issues with the girls on the front desk at all but the technician in the workshop had a bad attitude and damaged my number plates

Service

Generally ok. There are always areas that can improved.

Service

I have e-mailed the ontact given in an e-mail by e-mail and received no response and so my follow up question remains unanswered

Service

I had one little misunderstanding but it resolved very fast! Apart that everything always great

Service

We were dealt with promptly and politely with a pleasant waiting area.

Service

Paperwork wasn't available when I arrived to drop my car off. On collection of the car the service advisor did say that I will have lost the radio presets. However he didn't mention many of the navigation settings that had defaulted back. Annoying.

Service

Very helpful and friendly. Only criticism is the lack of paperwork to confirm that the recall work had been undertaken and the findings of the warranty check. But then I didn't ask.

Service

Excellent service

Service

as above plus waiting area is comfortable with complimentary drinks.

Service

Very willing and helpful

Service

The use of video to give

Service

WELL TREATED AND KEPT WELL INFORMED

Service

Work was done on my car as part of service as requested. I was kept up to date with progress. Car was washed and cleaned.

Service

efficient and friendly service

Service

Clear communication and carried out the service at the agreed price

Service

All good except tyre pressure record wrong. Front wear was mixed up. Front was back and vice versa.

Service

The work was done efficiently and competently in all aspects.

Service

Very pleased it was easy to arrange and very efficient

Service

Top service.

Service

I really wanted the "hey BMW" feature, however at no point was it mentioned that this was optional with the tech package, had it been I would have opted for it.

Sales

Trevor is great. Without him I would not have gone back there for a sixth time. Great man.

Sales

Everyone from the head of business Carl, Mike the sales manager, Neil and Guy the business managers to the hosts, everyone was really friendly and helpful. Special mention to Kallum our sales executive who was brilliant with my wife on the test drive

Sales

Long winded sales experience . WE Buy Any Car offered more on p/ex . Charged £35 for petrol ,127miles in tank when picked up. Appointmt made with Genius. He wasn't there. Phone calls had to be chased . On previous purchases flowers not this time

Sales

Kept informed of progress, handover really good.

Sales

Well pleased with the service received at Sycamore

Sales

Everything was explained well, but we have to return to complete the process

Sales

the car battery was flat when we arrived which took 45 mins to replace, so wasted time. The car wasn't as clean as it could have been, ( I have a valeting company) and the floor mat was missing as the cleaner had forgotten to put it back???

Sales

The team listened to my requirements and sourced me a car that met most of them, for a price I could afford. Everyone was easy to deal with and never pushy, which allowed me to weigh up my decisions without feeling pressurised.

Sales

Chris was great!

Sales

I really lovely experience and smooth journey from start to finish

Sales

Fantastic treatment from arrival to departure.

Sales

It is some time since I bought a car but I found the staff very helpful and welcoming but not pushy. On delivery utmost patience was shown when we had difficulty understanding the technology and equipment.

Sales

Very professional, nothing too much trouble

Sales

Very thorough

Sales

Kept me informed about the progress

Sales

Nathan was superb from start to finish

Sales

As always Chris Hudson did me a great deal on my new car. Always kept me upated

Sales

Sales person was not aggressive or pushy, made it a very easy and enjoyable experience. Well organised, smooth transaction. Once sale was complete, sales person was still attentive and engaging.