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ABOUT CENTRE

Find out more about what we do and our team.

Meet the team

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Carl Morris

Head Of Business

Sycamore BMW Sales Team

Meet The Sycamore BMW Sales Team

Allen Weston

General Sales Manager

Guy Elvin

Corporate Sales Manager

Mike Rowling

Local Business Development Manager

Alan Shutt

Local Business Development Manager

Alistair Shaw

Used Car Manager

Paul Abbott

Senior Sales Executive & Motability Specialist

Trevor Smith

Sales Executive

David Luff

Sales Executive

Edmond Lleshi

Sales Executive

Brad Forrest

Sales Executive

Ryan Albone

Sales Executive & Motability Specialist

Alex Knight

Sales Executive

Farhan Rehman

Sales Executive

Wayne Fisher

Sales Executive

Sara Fontanella

Senior Showroom Host

George Molesworth

BMW Product Genius

Jeff Hughes

BMW Used Car Buyer

Chris Chapman

Used Car Stock Controller

Ian Hutchings

Product Chaser

Sophie Molesworth

Sales Marketing & Retention Manager

Kerrie Morrell

Lead Generation Specialist

Ali Gillan

CRM Manager

David Bassett

Dealership Accountant

Diane Harris

Senior Accounts Assistant

Rebecca Nicholls

Accounts Assistant

Caroline George

Accounts Assistant

Neil Chauhan

Finance & Insurance Manager

Rachel Geraghty

Finance Administrator

Julie Simpson

Sales Administrator

Helen Kirkham

Sales Administrator

Sycamore Service Team

Meet The Sycamore Service Team

Sarah Ager

Service Manager

Nick Molesworth

Assistant Service Manager

Mike Humphrey

Warranty Manager
  • Department Service

Lauren Kirkham

Booking Clerk
  • Years at the dealership 2
  • Department Service

Michelle Robins

Booking Clerk
  • Department Service

Richard Bunting

Senior Service Advisor
  • Department Service

Darren Storey

Service Advisor
  • Department Service

Charlotte Thomas

Service Advisor
  • Department Service

Kara Wright

Service Advisor

Gareth Dickenson

Service Retention Specialist

Chris Woods

Chauffeur

Sycamore Parts Team

Meet The Sycamore Parts Team

Adrian Dowd

Parts Manager
  • Department Parts

Andy Seston

Assistant Parts Manager
  • Department Parts

Andy Errington

Parts Advisor
  • Department Parts

Paul Dimbleby

Parts Advisor
  • Department Parts

Steve Relihan

Parts Driver
  • Department Parts

Scott Jones

Parts Advisor

Callum McEvoy

Parts Advisor

Sycamore Service Technician Team

Meet The Sycamore Service Technician Team

David Thorpe

Workshop Controller

Steve Schweikhardt

BMW & MINI Senior Technician
  • Department Service

Mark Baker

BMW, MINI & Hybrid Technician
  • Department Service

Nigel Stafford

BMW, MINI & Hybrid Technician
  • Department Service

Adrian Cotton

BMW & MINI Senior Technician
  • Department Service

Andy Donnell

BMW & MINI Technician
  • Department Service

Ben Homewood

BMW & MINI Senior Technician
  • Department Service

Naydn Bahnam

BMW & MINI Senior Technician
  • Department Service

Luke Nevill

BMW & MINI Senior Technician

Adam Middleton

BMW & MINI Senior Technician

Ron Woods

BMW & MINI Technician

Nigel Edwards

BMW & MINI Technician

Adam Ford

BMW & MINI Technician

Matt Skippon

MOT Technician

Archie Dawson

Apprentice BMW & MINI Technician

Simon Warrener

Sales Preparation Workshop Controller

Daniel Bolton

Sales Preparation Technician

Sycamore Bodyshop Centre Team

Meet The Sycamore Bodyshop Team

James Hall

Bodyshop Manager

Nikki Bolton

Assistant Bodyshop Manager

Clare Cook

Bodyshop Administrator & Compliance Coordinator

Martin Barnes

Vehicle Damage Assessor

Neil Twelvetree

Workshop Controller & Senior M.E.T Technician

Luke Bloye

M.E.T. Technician

Steve Dorey

Panel Technician

Dean Bloye

Panel Technician

Darren McRoyall

Panel Technician

Steve Wilson

Paint Technician

Richard Gundel

Paint Technician

Troy Peters

Smart Repair Technician

Stuart Gray

Smart Repair Technician

John Kingston

Valeter & Driver

Geoff Hutchings

Valeter & Driver

Nick Chilman

Vehicle Detailer & Quality Controller

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

See comments in 1. above, plus receiving the 'car health check' video was most helpful.

Service

Because I was satisfied with the care and commitment shown.

Service

All went smoothly.

Service

Efficient and the service you would expect from a BMW main dealer

Service

Polite, efficient and prompt service

Service

Friendly, polite staff and great customer service. The measures taken for Covid safety are very good.

Service

From being very satisfied from the first telephone call booking my car in and sending me a wall round video health check and a polite call asking for payment if it was convenient as the lady could hear I was currently driving when she called.

Service

Very easy given the Covid circumstances, dropped the car off, picked up a courtesy car, and I felt it was all well organised, and the staff were all helpful.

Service

Telephone booking was trouble free. Communication was clear and timely. The courtesy car was clean and could not be faulted.

Service

Service was done efficiently. Video of the health check was sent to mobile. Man who serviced my car rang me and went through everything, explaining everything was ok but to keep an eye on the front tires as becoming low but were not needed yet.

Service

No hassle at all although we did take out a service plan when we bought the car. The only disappointment, if you can call it that, was the 5 series loan car seemd very much an 'old man's car' and I am an old man!

Service

Never had any issues.

Service

Any higher then there is no room for improvement

Service

I like the health check video explaining about the car

Service

polite enough

Service

As above

Service

All work completed satisfactorily.

Service

Great service and a very professional and friendly team.

Service

Well organised, returned phone calls, drop off and pick up of the car was very well done under the current COVID restrictions

Service

Great service for over 22 years of using them.

Service

Always polite, pleasant and make customer feel valued

Service

I can not fault the support from Kara and the team.

Service

The work done was as stated and I feel sure my vehicle is in a good road worthy state that will last. The conduct of staff was exemplary and they kept me informed.

Service

Sycamores have been a pleasure to deal with and service was totally as BMW promise

Service

Very quick and professional

Service

Really good communication

Service

I have always been happy with Sycamore slaws team

Service

Always updated about everything quickly and very happy with the service

Service

Professional

Service

Very efficient, key handover simple and quick given the current covid situation.

Service

They identified the problem, explained to me what was required to fix it, carried out the work in a reasonable timeframe and kept me informed throughout.

Service

as good as usual

Service

Car was only in for MOT, but it was ready at the time I requested to pick it up, and the MOT was reasonably priced.

Service

Explanation easy to understand

Service

The service was great. It's a shame the complementary wash and vacuum wasn't undertaken.

Service

Very slick and friendly.

Service

Happy with how little time it took to do the car

Service

Efficient staff

Service

Will organised and very helpful

Service

The lady who met me was organised and friendly when I dropped off and picked up. Got a 21 plate courtesy car and Mike Humphrey (a warranty manager I think...) spoke to me and was super friendly and helpful.

Service

Everything was great, I was just disappointed that you are not cleaning cars as well at the moment as that always is much appreciated. Hopefully this will start again post covid!

Service

Service has been very efficient

Service

Friendly, helpful and efficient service.

Service

Udates, calls and quality of work

Service

Everything happened on time and as described by the service advisor

Service

Efficient and to time

Service

My car was in for an MOT and no more but everything was dealt with in a professional and friendly manner.

Service

No concerns

Service

Was very satisfied and young Bradley was very good and couldn't do enough to help you

Service

MOT only

Service

Despite covid restrictions I was greeted warmly and dealt with professionally and quickly

Service

Helpful team and excellent work carryed out on my car

Service

as it should be

Service

So polite and helpful

Service

The staff has been excellent

Service

I have given 5 stars but I wish that my car had been washed following work & its service

Service

As above comments. No issues with sycamore, most informative, polite, the work carried out to complete satisfaction.

Service

The Technician and Advisor's feedback was outstanding.

Service

Complete on time and for the price quoted

Service

Seamless service

Service

Warranty work was completed satisfactorily and without fuss. Service was cheaper than expected this year. Courtesy car offered.

Service

Everything went well

Service

Staff cheerful, polite and informative throughout during difficult Covid-19 times

Service

Great as always :)

Service

Friendly and knowledgeable staff. The video was an unexpected bonus.

Service

Well managed appointment, all ran smoothly

Service

Very satisfied.

Service

Kept informed throughout.

Service

Top notch customer service.

Service

In the current situation it was good

Service

Efficient friendly and good communication. Next time hopefully we can go inside and get a coffee :)

Service

Easy to use service & efficient

Service

Service staff were good - see earlier answer

Service

All staff members are polite and friendly and appear very genuine and wanting to resolve issues. This is from front of house to technicians.

Service

Excellent all round from reception to service.

Service

Excellent service.

Service

Finished ahead of time

Service

I was pleased that the parts required were in stock and fitted on the day without having to rebook.

Service

Very friendly and personal service from start to finish.

Service

Nothing was to much trouble. Everything was explained and happened when it was supposed to.

Service

Customer service is always impeccable

Service

Very good from booking to collecting vehicle. Frequent communication and friendly staff.

Service

As above

Service

The staff are fantastic and always go the extra mile. The work to my vehicle is of the highest standard.

Service

My car was kept in for over a week when it was in for a service/MOT and the communication from Kara/Cara was very good. However, it would have been nice if the car was cleaned post the service and repair work like it usually is.

Service

Fully met expectations

Service

The vehicle check was very comprehensive and did highlight some issues but more importantly there was absolutely no pressure to have the work done, just a heads up on potential problems.

Service

Efficient and no problems

Service

Fast Efficient Friendly

Service

They dealt with the recall and appointment very quickly and efficiently

Service

Quick and efficient service

Service

Professional friendly service, always kept informed and car prepared as promised, to agreed time and cost.

Service

Had a very good feedback showed the video of what they were doing very good

Service

No reason not to.

Service

Sycamore have always looked after me

Service

Very straightforward and simple to deal with.

Service

Very impressed with the CItNow video, friendliness of the staff and fantastic overall service.

Service

Excellent customer service team - very professional

Service

Easy to book, simple arrangements for an alternative car, great communication both video and call for when service was finished and it was time to pay over the phone and easy pickup when service was done.

Service

Completed the recall work in good time

Service

Work was carried out quickly and efficiently. Courtesy car was ready when I arrived and everything went smoothly. Some recall work was also completed as part of my visit which I was made aware of on arrival.

Service

I have said on previous reviews that a benefit of living in the Peterborough area is having Sycamore to look after your prize possession.....they never fail!

Service

Everything completed on time and car cleaned and ready to pick up. Process was easy despite the COVID-19 pandemic and everything was fully explained on the telephone before I picked my car up.

Service

My Service advisor D Storey allways takes care of my car when booked in and knows all the history of the vehicle so makes it a more pleasant experience. Good relationship.

Service

Works completed/checked with no issues

Service

Seamless, Darren who worked on my car was also vey helpful answering questions I had about the car idrive.

Service

Went all to plan and cost less than predicted

Service

As above

Service

Again great service from Ryan

Service

The video of the undercarriage and tyre check is very reassuring

Service

Prompt service and transparency

Service

Easy to book appointment.

Service

With difficult times coved 19 our experience was still very good and efficient

Service

Easy process to drop off car for work and then collect

Service

Excellent. Received video with commentary explaining and showing each stage of the health check on the vehicle. Full notes given at end of procedures.No problems. Payment completed over phone before I picked my own car up.

Service

See previous answer

Service

Service at the highest level as expected

Service

Very professional, friendly, honest and prompt service.

Service

In current times the service was spot on

Service

Excellent operative who was assigned to me. Darren?

Service

Friendly, professional knowledgeable staff.

Service

Really organised keeping me up to date all the way through amazing

Service

Excellent service and communication from Chris

Sales

The combination of Neil ( with whom I have arranged the finance on multiple cars ) and Ryan dealt with all my many clarifications and as usual made the process enjoyable and easy with great service

Sales

See above. From initial negotiations with Carl Morris through ongoing liaison with Chris Chapman to the tech demonstration by George, the BMW genius, the whole experience was first class.

Sales

Chris was responsive to queries

Sales

Farhan and his colleagues at Sycamore Peterborough could not have been more helpful, especially given the need for a Covid-19 secure handover process.

Sales

Alex Knight was helpful at every turn. Truly a pleasure to deal with him.

Sales

Eddie is superb very attentive and worked towards a mutually acceptable deal.

Sales

The salesman went above and beyond to make sure I got a car I was happy with.

Sales

Really personal service, every question I had was covered. Brad preempted questions and had remained on hand throughout the process.

Sales

Good experience despite COVID restrictions

Sales

Despite the Covid restrictions, they made the whole experience special

Sales

Excellent customer service from David Luff as usual.

Sales

Very easy and simple to complete

Sales

Smooth Handover by Farhan at Sycamore Peterborough

Sales

All done over the telephone due to COVID-19, but process was simple

Sales

Fantastic experience which far exceed what we hoped for every step of the way. Chris Hudson was so helpful, supportive, knowledgeable, professional, understanding of our needs and expectations and ensured that the car would be suitable. Thank you!!

Sales

Brad kept me informed during the purchase and taking delivery of my new car.

Sales

We were informed at every stage and even got little videos 0f our new car which Paul abbot did.

Sales

Very friendly and efficient service that enhanced the whole new car buying experience

Sales

I found Chris Hudson very kind and helpful in this unpredictable time he and the showroom and all staff we very conscious and adhered to strick Cov rules with cleaning stations and face testing for temperatures. My car was Cov - 19 cleaned

Sales

Considering Covid restrictions it was as good as you could expect

Sales

Very satisfied, good communication and everything ready on schedule.

Sales

All very helpful in these strange restricted times

Sales

In these difficult times (ie COVID Lockdown) its always going to be challenging for both the Sales team and the purchaser. Chris Hudson & Sycamore BMW were amazing to deal with. Information was Emailed with Links to product info on the Internet.

Sales

The sales guy this time Brad was really good in these strange times , lots of Visio support and excellent information

Sales

Chris Hudson

Sales

All good in these difficult times

Sales

Easy, safe and quick.

Sales

From the great personalised video that Farhan made for me, to the efficiency of the financial dealings with Alastair and the helpful advice from George, the whole experience was professional, engaging and safe. Thanks to the whole team at Sycamores

Sales

Excellent service

Sales

Brad was fantastic. The car is stunning and the deal was excellent.