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Very good Dealer
All ran to schedule. Video update and wash/valet.
Service is great and no issues with the work that has been done. Flexible payments also available.
Everything was handled professionally and correctly
MOT report was very useful as was the video
Great personal service
Repairs were done as instructed. I was kept informed of progress. Car was cleaned before return.
Overall actual service was good
excellent service from lady at the door
Really friendly staff! Really helpful
Replaced the defective part, quickly and communicated well progress to me.
Outstanding Customer Service
Simple. Drop car off. Covid procedures in place. Picked car up when finished. Easy
Service completed on time.
From booking Vehicle in it being ready on time washed and valeted being contacted the next day to check if everything alright Excellent Service throughout !
The visit was well-organised and the people I dealt with were extremely courteous.
Very good service
Air con fault diagnosed and remedied 24 hrs later
Sycamore Peterborough were very helpful and the level of communication was excellent.
Polite staff, no problems, job done on time.
I was told what the service involved. And the work was completed to my expectations. My car was valeted and handed back in near showroom condition.
Great service COVID safe, all the staff were courteous and friendly
Meet and greet very good and the staff brilliant!
All work was completed on time to a high standard.
Great individual service
Work undertaken and completed and kept informed throughout
All problems sorted by comptent helpful workshop foreman & mechanic on the day
Job was completed with no further issues
They did what they were supposed to do
The work was carried out quickly, and my car was also given a health check
I got an email with my MOT service and video
Everything I needed was done, and all my questions were answered.
Brilliant service always welcomed with a smile and any query however small is dealt with, no matter what budget I have. I feel all customers are treated equally.
I have completed conferdence in his technical skill
All staff involved were friendly and helpful throughout.
Only problem was no courtesy cars available. Understandable under present circumstances
Very efficient and helpful staff.
As I have said fantastic service from start to finish
Communication and care was faultless
as above. I also especially liked the video i was sent afterwards of my cars service as I could see exactly what went on which was great
Booking was easy. Customers service good too.
The service was completed well within the time specified and I was able to pick my car up sooner than expected
Excellent service, friendly, helpful staff.
High standard communications and problem solutions.
The service centre has always given me great service
I'd made a mistake and thought the job I had booked in for was while you wait, which it was not , even so the staff did the job in no time
As above and additionally an inspection found a broken front coil spring which I was unaware of.
Customer service extremely informative.
Always quick to sort out any issues.
Did what I asked and offered me more detailed check if We wished
fault was fixed, car was cleaned, and staff was very helpful.
Sycamores detected there had been a slight starting problem and replaced the re designed starter motor under warranty . Most impressive service.
Great service, helpful staff.
All good have no complaints
The staff were helpful
Customer service always polite welcoming spotless showroom. People you employ are excellent with knowledge on all types of ranges through out bmw
Did what they said.
Thanks to the gentleman who offered me a drink :-) The service rep who took payment was very friendly and knowledgeable. Car clean is always a plus too.
v g car
Very polite, attentive and put you at ease. Delivery was smooth in transaction. Again all features of car explained. Nothing was to much trouble
Every staff member was more than helpful
Completely satisfied from Test Drive to Order to Handover
Excellent guy called Brad I dealt with
It was easy, quick and simple! No faffing about!
Farhan was excellent throughout, really focused on the customer making it a pleasurable experience.
Guy and Mike were both amazing. Great customer service.
Brad was very helpful from the beginning until the very end and it was a pleasure to be able to buy a new car with his help. Thank you Brad.
Best car I've ever bought
Quick, efficient and easy
As stated above, hugely happy with all the team at Sycamore did (sales, finance, tech support). Although the X4's delivery took longer than Ryan initially indicated, the process was well-communicated as the car went through the manufacturing process.
Brad Forrest was very courteous and knowledgeable on handover of the car
Perfect , kept informed , efficient and helpful
There was a problem with the car but the team at Sycamore went above and beyond to get everything resolved quickly - which made me appreciate them even more! It's not about a problem - it's about how well it's dealt with and they were amazing!
Staff always willing to make an appointment to suit our time available to call into showroom.
Alan and Ryan looked after my enquiry
BMW sycamore Peterborough were superb! Farhan and Allen did a great job and I was super happy with my car!
Friendly staff and great service
From order to delivery of the car Peterbough BMW have been fantastic, Videos of the car being delivered from the car transporter won me over. It's the small details like this the customer wants..
We always deal with Mike Rowling and he always go out of his way to ensure a smooth and seamless transaction
Car was excellent and service from Brad and the team was exceptional.
David Luff was proactive and called us to enable us to complete the deal on an X3
Again, very welcoming. Offered a drink on arrival and made a real fuss off when collecting car and it was made a really good experience