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Fast start your 2019 with Sycamore BMW

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THE BMW X3. LEAD WITHOUT COMPROMISE.

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THE BMW X4. TAKE CENTRE STAGE.

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X5 and 8 Series Launch Event

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THE NEW BMW X5

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INTRODUCING… THE 8

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BMW Help: Recalls

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The 8

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Introducing The New BMW X5

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Baston Car and Bike Show 2018

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BMW Formula E Car

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ICT First Line Support Apprentice

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Sycamore Vehicle Solutions forum

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Sycamore Bodyshop

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BMW i3s traction control system to be fitted to future BMWs and MINIs

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0% FINANCE AVAILABLE ON BMW SERVICING, PARTS, ACCESSORIES & BODYSHOP

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The New BMW 2 Series Active and Gran tourer LCI

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BMW Power and Sound Kit

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Competition to win a BMW Advanced Car Eye

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BMW i8 Roadster

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Sycamore Christmas Deals

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Gravitas Christmas Event

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The Brand New BMW X2

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Introducing Alexa

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BMW Group at the IAA Frankfurt 2017

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M Performance Q3

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Impress with the new BMW Shadow Edition

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The new BMW i3 LCI and i3s

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The All New BMW M5

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Introducing The New Z4 Concept

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BMW Accessory Store

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Outstanding Offer that are hard to beat.

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Seen Our Offer Cars?

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Exclusive Deals From Sycamore

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The New BMW X3

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Baston Car Show

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BMW Advanced Car Eye

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BMW Wireless Phone Case

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M Performance Wheels

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The New BMW 6 Series Gran Turismo

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Sycamore MINI host David and I, a tribute to David Bowie.

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First teaser of the forthcoming BMW 8 Series

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Greenpower Season Opener

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Service Refurbishment

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BMW M Performance Q2

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The new BMW Protonic Colours

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Car Magazine Review the M760Li xDrive V12

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Fleet News says "BMW is most trusted carmaker for driverless technology"

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Auto Express reveals the striking new BMW i5

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The 2017 BMW 5 Series is crowned the What Car? Car of the Year

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BMW Launch in Peterborough Cathedral

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Car Magazines BMW M760Li xDrive V12 (2017) review

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“BMW i driverless tech to reach wider range from 2021” by Autocar

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BMW at the Consumer Electronics Show 2017

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Car Magazine review the BMW X5 M (2017)

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“BMW HoloActive Touch holographic interior concept revealed” by Auto Express

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‘530e hybrid joins new BMW 5 Series range’ by Auto Express

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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The New BMW X4

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CLAIM YOUR £2,500 PLUG-IN CAR GRANT BY 7 NOV 18

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Escape the Black Friday Crowds.

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Give your BMW a liquid detox.

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Sycamore 92nd Birthday

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Meet the team

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Carl Morris

Head of Business
  • Years at the dealership 2
  • Years in the industry 16
  • Department Management
  • Hobbies keeping fit and boxing

Paul Cross

General Sales Manager
  • Years at the dealership 1
  • Department Management

Mike Rowling

New Car Sales Controller
  • Years at the dealership 4
  • Years in the industry 28
  • Department Sales
  • Hobbies golf, cycling, cars

Chris Chapman

Used Car Stock Controller
  • Years at the dealership 4
  • Years in the industry 4
  • Department Sales
  • Hobbies spending time with the family

Ian Hutchings

Product Chaser
  • Years at the dealership 17
  • Years in the industry 17
  • Department Sales

Faye Waterfall

Showroom Host
  • Years at the dealership 1
  • Years in the industry 5
  • Department Sales

Alex Smith

Sales Executive
  • Years at the dealership 30
  • Years in the industry 30
  • Department Sales
  • Hobbies golf, tennis, rugby, Swimming

Derek Farrar

Sales Executive & Motability Specialist
  • Years at the dealership 20
  • Years in the industry 26
  • Department Sales
  • Hobbies restoring classic scooters. loves cats, has 6 of them

David Luff

Sales Executive
  • Years at the dealership 19
  • Years in the industry 24
  • Department Sales
  • Hobbies riding his mountain bike

Trevor Smith

Senior Sales Executive
  • Years at the dealership 15
  • Years in the industry 15
  • Department Sales
  • Hobbies motor racing, extreme sports, rugby

Chris Hudson

Sales Executive & Motability Specialist
  • Years at the dealership 15
  • Years in the industry 25
  • Department Sales

Nathan Owen

Sales Executive
  • Years at the dealership 4
  • Years in the industry 4
  • Department Sales
  • Hobbies loves playing drums and football

Kallum Errico

Sales Executive
  • Years at the dealership 1
  • Years in the industry 2
  • Department Sales

Neil Chauhan

Senior Business Manager
  • Years at the dealership 14
  • Years in the industry 25
  • Department Finance
  • Hobbies technology

David Nairne

Business Manager
  • Years at the dealership 9
  • Years in the industry 32
  • Department Finance
  • Hobbies photography, motorsport and golf

Gerald Watkins

Business Manager
  • Years at the dealership 7
  • Years in the industry 24
  • Department Finance
  • Hobbies Tennis

Debby Smith

Retention Manager
  • Years at the dealership 2
  • Years in the industry 6
  • Department Finance
  • Hobbies Gym & Socialising

David Woodhouse

Corporate Sales Manager
  • Years at the dealership 12
  • Years in the industry 36
  • Department Corporate
  • Hobbies woodworking, cooking and socialising

Ben Taylor

Corporate Sales Manager
  • Years at the dealership 1
  • Years in the industry 16
  • Department Corporate

Daniella Kempson

Corporate Sales Administrator
  • Years at the dealership 6
  • Years in the industry 8
  • Department Corporate
  • Hobbies Running & eating out

Justyna Martin

Marketing Manager
  • Years at the dealership 10
  • Years in the industry 10
  • Department Marketing
  • Hobbies skiing, painting, art

Scott Jones

Brand Genius
  • Years at the dealership 3
  • Years in the industry 3
  • Department Sales
  • Hobbies Technology, Photography, Cooking

Sarah Ager

Service Manager
  • Years at the dealership 14
  • Years in the industry 14
  • Department Management
  • Hobbies Family, Gym & Cooking

Nick Molesworth

Assistant Service Manager
  • Years at the dealership 1
  • Years in the industry 1
  • Department Service

Amanda Grange

Senior Service Advisor
  • Years at the dealership 11
  • Years in the industry 21
  • Department Service
  • Hobbies Socialising & Family

Mike Humphrey

Warranty Manager
  • Years at the dealership 22
  • Years in the industry 22
  • Department Service
  • Hobbies Reading, Cooking & Theatre

Jenna Chapman

Service Administrator
  • Years at the dealership 1
  • Years in the industry 1
  • Department Service

Lauren Kirkham

Booking Clerk
  • Years at the dealership 1
  • Department Service

Kara Wright

Service Advisor
  • Years at the dealership 1
  • Department Service

Jade Cawthorn

Service Advisor
  • Years at the dealership 1
  • Department Service

Darren Storey

Service Advisor
  • Years at the dealership 1
  • Years in the industry 2
  • Department Service
  • Hobbies Car Detailing & Gym

Richard Bunting

Service Advisor
  • Years at the dealership 1
  • Years in the industry 9
  • Department Service

Mel Young

Service Advisor
  • Years at the dealership 1
  • Years in the industry 3
  • Department Service

Charlotte Thomas

Service Advisor
  • Years at the dealership 1
  • Years in the industry 1
  • Department Service

Rachel Hensman

Receptionist
  • Years at the dealership 2
  • Years in the industry 2
  • Department Service
  • Hobbies Baking, Socialising & Spending time with family

Chris Woods

Chauffeur
  • Years at the dealership 17
  • Years in the industry 48
  • Department Service
  • Hobbies Rock & Roll Dancing & Karaoke

Philip Budd

Chauffeur
  • Years at the dealership 2
  • Years in the industry 2
  • Department Service
  • Hobbies Lego & Canoeing

Adrian Dowd

Parts Manager
  • Years at the dealership 21
  • Years in the industry 41
  • Department Management
  • Hobbies Sound Engineering

James Darbost

Accessories Specialist
  • Years at the dealership 2
  • Years in the industry 10
  • Department Parts
  • Hobbies Live Music, Car Enhancement

Paul Dimbleby

Parts Advisor
  • Years at the dealership 16
  • Years in the industry 16
  • Department Parts
  • Hobbies Music

Andy Seston

Senior Parts Advisor
  • Years at the dealership 5
  • Years in the industry 21
  • Department Parts
  • Hobbies Lego, Star Wars & Motorsport

Stephen Relihan

Parts Delivery Driver
  • Years at the dealership 1
  • Years in the industry 13
  • Department Parts
  • Hobbies Photography

Andrew Errington

Parts Advisor
  • Years at the dealership 2
  • Years in the industry 14
  • Department Parts
  • Hobbies Socialising & Cars

Steve Schweikhardt

BMW & MINI Master Technician
  • Years at the dealership 23
  • Years in the industry 28
  • Department Service
  • Hobbies Motorsport & Building Racing Cars

Mark Baker

BMW, MINI & Hybrid Technician
  • Years at the dealership 11
  • Years in the industry 13
  • Department Service
  • Hobbies Motorsport & Aircraft

Nigel Stafford

BMW, MINI & Hybrid Technician
  • Years at the dealership 22
  • Years in the industry 36
  • Department Service
  • Hobbies Cycling & Motorsport

Adrian Cotton

BMW & MINI Senior Technician
  • Years at the dealership 15
  • Years in the industry 37
  • Department Service
  • Hobbies Family & Cycling

David Thorpe

BMW & MINI Workshop Controller
  • Years at the dealership 32
  • Years in the industry 41
  • Department Service
  • Hobbies Gardening, DIY and Socialising

Damien Maltby

Assistant Workshop Controller
  • Years at the dealership 13
  • Years in the industry 22
  • Department Service
  • Hobbies Gym & Family

Andy Donnell

BMW & MINI Technician
  • Years at the dealership 11
  • Years in the industry 24
  • Department Service
  • Hobbies Running

Ben Homewood

BMW & MINI Technician
  • Years at the dealership 11
  • Years in the industry 11
  • Department Service
  • Hobbies Gym, Rugby & Motorsport

Naydn Bahnam

BMW & MINI Technician
  • Years at the dealership 4
  • Years in the industry 5
  • Department Service
  • Hobbies Cars

Lee Chaplin

BMW & MINI Technician
  • Years at the dealership 3
  • Years in the industry 11
  • Department Service
  • Hobbies Motorbikes

James Hall

Bodyshop Manager
  • Years at the dealership 3
  • Years in the industry 17
  • Department Management
  • Hobbies Running, Sport & Xbox

Nichola Kendall

Assistant Manager
  • Years at the dealership 2
  • Years in the industry 12
  • Department Bodyshop
  • Hobbies Reading & Cycling

Paul Burke

Vehicle Damage Assessor
  • Years at the dealership 2
  • Years in the industry 31
  • Department Management
  • Hobbies Golf, DIY

Callum Lattimer-Rogers

Trainee Vehicle Damage Assessor
  • Years at the dealership 2
  • Years in the industry 2
  • Department Bodyshop
  • Hobbies Music, Playing In Bands

Neil Twelvetree

Senior MET Technician
  • Years at the dealership 11
  • Years in the industry 21
  • Department Bodyshop
  • Hobbies Cycling & Socialising

Mark Hudson

Senior ATA MET Technician
  • Years at the dealership 4
  • Department Bodyshop

Alex Wright

MET Technician
  • Years at the dealership 2
  • Years in the industry 2
  • Department Bodyshop

Dean Bloye

Senior ATA Panel Technician
  • Years at the dealership 12
  • Years in the industry 40
  • Department Bodyshop
  • Hobbies Cycling, Mountain biking & Restoring Classic Cars

Richard Gundel

Senior Paint Technician
  • Years at the dealership 26
  • Years in the industry 28
  • Department Bodyshop
  • Hobbies Family

Troy Peters

Smart Repair Technician
  • Years at the dealership 15
  • Years in the industry 21
  • Department Bodyshop
  • Hobbies Football Managing & Cars

Stuart Gray

Smart repair/Paint Technician
  • Years at the dealership 2
  • Years in the industry 25
  • Department Bodyshop

Steve Wilson

Senior Paint Technician
  • Years at the dealership 17
  • Years in the industry 31
  • Department Panel Technician

George Emery

Panel Technician
  • Years at the dealership 2
  • Years in the industry 2
  • Department Bodyshop
  • Hobbies Cycling & Classic Cars

Nicholas Chilman

Valeter/Detailing Technician
  • Years at the dealership 19
  • Years in the industry 46
  • Department Bodyshop
  • Hobbies Motorbikes & Cars

Geoffrey Hutchings

Chauffeur
  • Years at the dealership 15
  • Years in the industry 45
  • Department Bodyshop
  • Hobbies Gardening

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Staff where polite and friendly while everything was dealt with professionaly.

Service

They diagnosed and fixed the (unknown) problem in good time and kept me informed during the process.

Service

Staff went out of their way to offer me a loan car of my choice

Service

Nothing out of the ordinary and very expensive for what has actually been done

Service

Communication was poor

Service

Always satisfied

Service

See above, service was actually good one the above was resolved

Service

As above plus length of time form first requesting radio replacement to actually having it fitted

Service

Came in with a rattle at back of my X1 and left with the rattle but not the £141 I paid. I was told it was 90% cured. It’s not it’s the same. Disillusioned with Sycamores after having had my last four vehicles from you.

Service

Friendly helpful staff and very clean, pleasant surroundings

Service

Saturday appointment, quick turnaround.

Service

came in for a service and the service system is telling me my service is due in 3500 miles, not sure about that one.

Service

This was a fairly routine warranty problem ( infoscreen failure) but was dealt with rapidly and professionally

Service

Because I was.

Service

Staff were helpful and the service was completed at the time agreed.

Service

I could park the car this time!!!!!

Service

not a lot of choice booking appointment person on service desk took a while to answer my questions - even though these questions were raised booking the car in

Service

the staff were helpful

Service

Perhaps review the pricing on some of the parts/oil towards a service for older vehicles. Otherwise great service support. We also added a new 2018 5 series and plan to bring this to Sycamore for its first service 2019.

Service

I don't really need to visit the garage so to make it even better include a car collection and return service.

Service

The customer experience was excellent from booking to collecting my car on completion of its service.

Service

From initial phone conversation expressing interest in chosen vehicle to handover,all dealings were carried out in a friendly,relaxed and professional attitude.Kallum made the whole process enjoyable.

Service

Collection and return service an important benefit

Service

Feel that the service prices are a little expensive - coming from being a Mercedes E Class driver.

Service

wrong wheels ordered

Service

charming and reliable

Service

freindly knowledgeable staff.quality workmanship

Service

So easy to deal with , they did everything asked of and probably more

Service

Had to wait quite a while for my vehicle even though I booked it in first thing in the morning. If I had been given an idea of the time I would have booked a courtesy vehicle.

Service

Works completed on time

Service

Fast efficient service and good value for money

Service

Swift, sharp service from the staff, no quibbles, all handled very well

Service

See above

Service

The car only needed a minor service but the care is always the same. customer comes first.

Service

One of the biggest issues I have had with this location is the ability to park when you arrive, on this ocassion however I had no problem at all as I arrived early. All staff were very curteous and efficient which resulted in a satisfying experience

Service

Work completed efficiently and speedily.

Service

staff friendly and helpful

Service

Everything was done as stated

Service

All work carried out satisfactory and car returned at my earliest opportunity

Service

Everything was explained in detail to me what had been done to my car. also I was well looked after during my stay there.

Service

Arranging appointment done with ease and while you wait facilities enabled me to continue Woking in comfort.

Service

All promises were fulfilled.All staff were extremely professional.

Service

All as above really, desk person very efficient, doesn't deserve a bad mark but valet and overall experience so far has not been up to scratch.

Service

Always Efficient and On Time. Have had 3 M3's now from this centre

Service

Work done was excellent with good communication when the car was ready.

Service

Staff were friendly

Service

They were great - very helpful and communicative and sorted all issues out. Will definitely use them again.

Service

On arrival I found a long wait at reception to be seen and then asked to take a seat and wait to be called. 10min wait just seems a long time before you can get the car checked in. .

Service

I cannot score this category higher because the problem has not been solved yet. The vehicle is booked in for further investigation.

Service

Everything was completed as expected and in a timely manner

Service

It took too long to go through the "booking in" process when leaving the car for service .i.e. I waited about 20 minutes to be seen.Parking the car when arriving was nearly impossible as there were no free spaces and there were cars double parked.

Service

First-rate from start to finish...

Service

Clean facility. Refreshments available. Great, friendly staff, no long wait times

Service

The salesperson dealt with my enquiry all the way through, providing continuity of contact, offered unbiased and considered advice and was helpful throughout the whole process including purchase and after sale.

Sales

This relates to the Sales team. We wait to see re the After Sales Team

Sales

easy to do business with

Sales

Unfortunately there were a few imperfections on the car which will have to be rectified but we appreciate that the turnaround time from delivery to us collecting it was shorter than usual

Sales

Again as above all the information and Service was 1st class

Sales

Derek. Spent as much time with me., as I needed deciding. Never hassled me. Show room was pleasent.

Sales

The whole experience from the initial enquire to the car handover was excellent. All the showroom staff were courteous, helpful and followed through on what was agreed. Our Sales Exec, Trevor Smith, was so helpful and patient.

Sales

Nothing was too much trouble.

Sales

The whole process was made enjoyable despite a minor hic-cup on vehicle availability

Sales

The salesman I dealt with was excellent. In his absence however communication was not good with calls not returned.

Sales

I can't complain about the dealership at all, they were great and always kept me informed. The delay in having the car delivered though let the whole BMW experience down a little but the effort put in by the dealership to help was great.

Sales

My vehicle is through the motorbility scheme because my son is disabled.Due to a wheelchair change we were moving from a WAV to a car.Change over had to be timed around delivery of new wheelchair. Staff ensured this went smoothly.

Sales

Speedy delivery. Professional staff. Trevor Smith very helpful from start to finish.

Sales

Service

Sales

Very satisfied very welcoming receptionist and friendly car executives.

Sales

I have an excellent relationship with the finance manager who like me is also a very keen car enthusiast. He 'sold' me the car, not the sales team: organising the test drives and ensuring he gave me a good finance deal, as I have come to expect.

Sales

I thought the ambience in the centre was great! Nice unhurried approach and care taken to explain everything.