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ABOUT CENTRE

Find out more about what we do and our team.

Meet the team

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Carl Morris

Head Of Business

Sycamore BMW Sales Team

Meet The Sycamore BMW Sales Team

David Gough

General Sales Manager

Allen Weston

New Car Sales Manager

Guy Elvin

Corporate Sales Manager

Mike Rowling

Local Business Development Manager

Alan Shutt

Local Business Development Manager

Alistair Shaw

Used Car Sales Manager

Paul Abbott

Senior Sales Executive & Motability Specialist

Trevor Smith

Sales Executive

David Luff

Sales Executive

Edmond Lleshi

Sales Executive

Brad Forrest

Assistant Transaction Manager & Sales Executive

Farhan Rehman

Sales Executive & BMW M Specialist

Max Cooper

Sales Executive

Abbie Plater

Sales Executive

Sara Fontanella

Senior Showroom Host

Charlotte Vauser

Showroom Host

George Molesworth

BMW Product Genius

Jeff Hughes

BMW Used Car Buyer

Chris Chapman

Used Car Stock Controller

Ian Hutchings

Product Chaser

Jordan Hanson

Product Chaser

Sophie Molesworth

Marketing Manager

Kerrie Morrell

Lead Generation Specialist

Ali Gillan

CRM Manager

David Bassett

Dealership Accountant

Diane Harris

Senior Accounts Assistant

Rebecca Nicholls

Accounts Assistant

Caroline George

Accounts Assistant

Neil Chauhan

Finance & Insurance Manager

Rachel Geraghty

Finance Administrator

Julie Simpson

Sales Administrator

Helen Kirkham

Sales Administrator

Sycamore Service Team

Meet The Sycamore Service Team

Sarah Ager

Service Manager

Nick Molesworth

Assistant Service Manager

Mike Humphrey

Warranty Manager
  • Department Service

Lauren Kirkham

Booking Clerk
  • Years at the dealership 2
  • Department Service

Michelle Robins

Booking Clerk
  • Department Service

Richard Bunting

Senior Service Advisor
  • Department Service

Darren Storey

Service Advisor
  • Department Service

Charlotte Thomas

Service Advisor
  • Department Service

Kara Wright

Service Advisor

Gareth Dickenson

Service Retention Specialist

Chris Woods

Chauffeur

Sycamore Parts Team

Meet The Sycamore Parts Team

Adrian Dowd

Parts Manager
  • Department Parts

Andy Seston

Assistant Parts Manager
  • Department Parts

Andy Errington

Parts Advisor
  • Department Parts

Paul Dimbleby

Parts Advisor
  • Department Parts

Steve Relihan

Parts Driver
  • Department Parts

Scott Jones

Parts Advisor

Callum McEvoy

Parts Advisor

Sycamore Service Technician Team

Meet The Sycamore Service Technician Team

David Thorpe

Workshop Controller

Steve Schweikhardt

BMW & MINI Senior Technician
  • Department Service

Mark Baker

BMW, MINI & Hybrid Technician
  • Department Service

Nigel Stafford

BMW, MINI & Hybrid Technician
  • Department Service

Adrian Cotton

BMW & MINI Senior Technician
  • Department Service

Andy Donnell

BMW & MINI Technician
  • Department Service

Ben Homewood

BMW & MINI Senior Technician
  • Department Service

Naydn Bahnam

BMW & MINI Senior Technician
  • Department Service

Luke Nevill

BMW & MINI Senior Technician

Adam Middleton

BMW & MINI Senior Technician

Ron Woods

BMW & MINI Technician

Nigel Edwards

BMW & MINI Technician

Adam Ford

BMW & MINI Technician

Matt Skippon

MOT Technician

Archie Dawson

Apprentice BMW & MINI Technician

Simon Warrener

Sales Preparation Workshop Controller

Daniel Bolton

Sales Preparation Technician

Sycamore Bodyshop Centre Team

Meet The Sycamore Bodyshop Team

James Hall

Bodyshop Manager

Nikki Bolton

Assistant Bodyshop Manager

Clare Cook

Bodyshop Administrator & Compliance Coordinator

Martin Barnes

Vehicle Damage Assessor

Neil Twelvetree

Workshop Controller & Senior M.E.T Technician

Luke Bloye

M.E.T. Technician

Steve Dorey

Panel Technician

Dean Bloye

Panel Technician

Darren McRoyall

Panel Technician

Steve Wilson

Paint Technician

Richard Gundel

Paint Technician

Troy Peters

Smart Repair Technician

Stuart Gray

Smart Repair Technician

John Kingston

Valeter & Driver

Geoff Hutchings

Valeter & Driver

Nick Chilman

Vehicle Detailer & Quality Controller

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Work undertaken and completed and kept informed throughout

Service

All problems sorted by comptent helpful workshop foreman & mechanic on the day

Service

Job was completed with no further issues

Service

I got an email with my MOT service and video

Service

They did what they were supposed to do

Service

The work was carried out quickly, and my car was also given a health check

Service

Everything I needed was done, and all my questions were answered.

Service

Brilliant service always welcomed with a smile and any query however small is dealt with, no matter what budget I have. I feel all customers are treated equally.

Service

I have completed conferdence in his technical skill

Service

All staff involved were friendly and helpful throughout.

Service

Only problem was no courtesy cars available. Understandable under present circumstances

Service

As I have said fantastic service from start to finish

Service

Very efficient and helpful staff.

Service

as above. I also especially liked the video i was sent afterwards of my cars service as I could see exactly what went on which was great

Service

Communication and care was faultless

Service

Booking was easy. Customers service good too.

Service

The service was completed well within the time specified and I was able to pick my car up sooner than expected

Service

Excellent service, friendly, helpful staff.

Service

The service centre has always given me great service

Service

High standard communications and problem solutions.

Service

I'd made a mistake and thought the job I had booked in for was while you wait, which it was not , even so the staff did the job in no time

Service

Always quick to sort out any issues.

Service

As above and additionally an inspection found a broken front coil spring which I was unaware of.

Service

Customer service extremely informative.

Service

Did what I asked and offered me more detailed check if We wished

Service

Great service

Service

fault was fixed, car was cleaned, and staff was very helpful.

Service

Sycamores detected there had been a slight starting problem and replaced the re designed starter motor under warranty . Most impressive service.

Service

Great service, helpful staff.

Service

All good have no complaints

Service

The staff were helpful

Service

Did what they said.

Service

Customer service always polite welcoming spotless showroom. People you employ are excellent with knowledge on all types of ranges through out bmw

Service

v g car

Service

Thanks to the gentleman who offered me a drink :-) The service rep who took payment was very friendly and knowledgeable. Car clean is always a plus too.

Service

Darren was great and honest about the car problem

Service

Couldn't of asked for better they let me know when my car had finished the recall and what was wrong with it in detail

Service

Prompt service and they posted some equipment I left on the table I used to work at whilst the service was being carried out,

Service

Professional

Service

Very satisfied, special thanks to Darren and Mike the service manager in resolving the issue with replacing the wheels on my X5 and keeping me informed, thanks !!

Service

The car was serviced on time scales given and a query re uploading software was sorted

Service

Nice and professional service

Service

Cannot fault them

Service

They're a very professional dealership.

Service

Asalways the service provided was excellent. I did though expect the vehicle to have had a valet.

Service

Excellent communication from booking in to collection

Service

With covid going on the team was great polite friendly explained everything to me from paperwork to them calling me to tell me it was finniest all proper measures was in place 2 meter apart hand sanitiser 5 stars all day

Service

Flawless service experience

Service

Polite and did not take too long , wife got a coffee and a comfy chair to sit on whilst waiting .

Service

Very easy and no hassle. Book the time and drop your vehicle. Report received via message with video and explanations. Also full report handed on collection.

Service

Very happy with the service provided.

Service

Friendly, experienced staff.

Service

Completely satisfied

Service

Could not have been better. No issues. Very straightforward.

Service

Service is exceptional

Service

Well organised, was kept up to date all through the process.

Service

Becaue th work was done quickly and efficiently and I was kept full informed,

Service

Because I was satisfied with the care and commitment shown.

Service

See comments in 1. above, plus receiving the 'car health check' video was most helpful.

Service

Efficient and the service you would expect from a BMW main dealer

Service

All went smoothly.

Service

Polite, efficient and prompt service

Service

Friendly, polite staff and great customer service. The measures taken for Covid safety are very good.

Service

Telephone booking was trouble free. Communication was clear and timely. The courtesy car was clean and could not be faulted.

Service

From being very satisfied from the first telephone call booking my car in and sending me a wall round video health check and a polite call asking for payment if it was convenient as the lady could hear I was currently driving when she called.

Service

Very easy given the Covid circumstances, dropped the car off, picked up a courtesy car, and I felt it was all well organised, and the staff were all helpful.

Service

Service was done efficiently. Video of the health check was sent to mobile. Man who serviced my car rang me and went through everything, explaining everything was ok but to keep an eye on the front tires as becoming low but were not needed yet.

Service

Never had any issues.

Service

Any higher then there is no room for improvement

Service

No hassle at all although we did take out a service plan when we bought the car. The only disappointment, if you can call it that, was the 5 series loan car seemd very much an 'old man's car' and I am an old man!

Service

I like the health check video explaining about the car

Service

As above

Service

polite enough

Service

All work completed satisfactorily.

Service

Great service and a very professional and friendly team.

Service

Well organised, returned phone calls, drop off and pick up of the car was very well done under the current COVID restrictions

Service

Great service for over 22 years of using them.

Service

The work done was as stated and I feel sure my vehicle is in a good road worthy state that will last. The conduct of staff was exemplary and they kept me informed.

Service

Always polite, pleasant and make customer feel valued

Service

I can not fault the support from Kara and the team.

Service

Sycamores have been a pleasure to deal with and service was totally as BMW promise

Service

I have always been happy with Sycamore slaws team

Service

Professional

Service

Car was only in for MOT, but it was ready at the time I requested to pick it up, and the MOT was reasonably priced.

Service

Very efficient, key handover simple and quick given the current covid situation.

Service

Very quick and professional

Service

They identified the problem, explained to me what was required to fix it, carried out the work in a reasonable timeframe and kept me informed throughout.

Service

Really good communication

Service

as good as usual

Service

Always updated about everything quickly and very happy with the service

Service

Staff always willing to make an appointment to suit our time available to call into showroom.

Sales

BMW sycamore Peterborough were superb! Farhan and Allen did a great job and I was super happy with my car!

Sales

Alan and Ryan looked after my enquiry

Sales

Friendly staff and great service

Sales

From order to delivery of the car Peterbough BMW have been fantastic, Videos of the car being delivered from the car transporter won me over. It's the small details like this the customer wants..

Sales

We always deal with Mike Rowling and he always go out of his way to ensure a smooth and seamless transaction

Sales

Car was excellent and service from Brad and the team was exceptional.

Sales

David Luff was proactive and called us to enable us to complete the deal on an X3

Sales

Again, very welcoming. Offered a drink on arrival and made a real fuss off when collecting car and it was made a really good experience

Sales

Paul was so helpful.

Sales

Everything went incredibly smoothly. My initial enquiries and subsequent purchase were handled extremely well by Paul Abbott and his colleagues. All my questions were answered knowledgeably. I have no hesitation in recommending them.

Sales

It was a lovely experience with Brad taking a lot of time with us explaining the car's features.

Sales

When i rang in to speck to someone about buying a new car i was put though to Brad Forestt, whilst i had not met him because of Covid 19 restrictions he went to great lengths to show me what we would be buying, when we made first contact with Brad.

Sales

My only frustration was the lack of any test drive.

Sales

The process of purchasing and delivery of my new car from Sycamore BMW was very efficient and pleasurable. The person I dealt with, Farhan Rehman, was very knowledgeable, helpful and respectful and made the whole experience hassle free and enjoyable.

Sales

All thanks to Brad Forrest. Excellent service and made buying my new car hassle free.

Sales

Edmond! My salesman went over and above

Sales

The overall process was handled very well in spite of the severe restrictions of Covid-19 not allowing the usual visit to the dealer.

Sales

Excellent service and communication from Chris

Sales

The combination of Neil ( with whom I have arranged the finance on multiple cars ) and Ryan dealt with all my many clarifications and as usual made the process enjoyable and easy with great service

Sales

See above. From initial negotiations with Carl Morris through ongoing liaison with Chris Chapman to the tech demonstration by George, the BMW genius, the whole experience was first class.

Sales

Eddie is superb very attentive and worked towards a mutually acceptable deal.

Sales

Alex Knight was helpful at every turn. Truly a pleasure to deal with him.

Sales

Farhan and his colleagues at Sycamore Peterborough could not have been more helpful, especially given the need for a Covid-19 secure handover process.

Sales

Chris was responsive to queries

Sales

The salesman went above and beyond to make sure I got a car I was happy with.

Sales

Really personal service, every question I had was covered. Brad preempted questions and had remained on hand throughout the process.

Sales

Good experience despite COVID restrictions

Sales

Despite the Covid restrictions, they made the whole experience special

Sales

Excellent customer service from David Luff as usual.

Sales

Very easy and simple to complete

Sales

All done over the telephone due to COVID-19, but process was simple

Sales

Smooth Handover by Farhan at Sycamore Peterborough