Loading...

ABOUT CENTRE

Find out more about what we do and our team.

Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Mike Humphrey

Warranty Manager
  • Years at the dealership 23
  • Department Service

Lauren Kirkham

Booking Clerk
  • Years at the dealership 2
  • Department Service

Michelle Robins

Booking Clerk
  • Years at the dealership 1
  • Department Service

Jade Cawthorn

Service Advisor
  • Years at the dealership 2
  • Department Service

Darren Storey

Service Advisor
  • Years at the dealership 2
  • Department Service

Richard Bunting

Senior Service Advisor
  • Years at the dealership 2
  • Department Service

Charlotte Thomas

Service Advisor
  • Years at the dealership 2
  • Department Service

Georgina McMurrich

Service Advisor
  • Years at the dealership 1
  • Department Service

Chris Woods

Chauffeur
  • Years at the dealership 47

Philip Budd

Chauffeur
  • Years at the dealership 3
  • Department Service

Adrian Dowd

Parts Manager
  • Years at the dealership 40
  • Department Parts

Andy Errington

Parts Advisor
  • Years at the dealership 3
  • Department Parts

Andy Seston

Senior Parts Advisor
  • Years at the dealership 6
  • Department Parts

Paul Dimbleby

Parts Advisor
  • Years at the dealership 15
  • Department Parts

Steve Relihan

Parts Driver
  • Years at the dealership 2
  • Department Parts

Steve Schweikhardt

BMW & MINI Senior Technician
  • Years at the dealership 24
  • Department Service

Mark Baker

BMW, MINI & Hybrid Technician
  • Years at the dealership 12
  • Department Service

Nigel Stafford

BMW, MINI & Hybrid Technician
  • Years at the dealership 23
  • Department Service

Adrian Cotton

BMW & MINI Senior Technician
  • Years at the dealership 16
  • Department Service

David Thorpe

BMW & MINI Workshop Controller
  • Years at the dealership 33
  • Department Service

Damien Maltby

Assistant Workshop Controller and Senior Technician
  • Years at the dealership 14
  • Department Service

Andy Donnell

BMW & MINI Technician
  • Years at the dealership 12
  • Department Service

Ben Homewood

BMW & MINI Senior Technician
  • Years at the dealership 12
  • Department Service

Naydn Bahnam

BMW & MINI Senior Technician
  • Years at the dealership 5
  • Department Service

Lee Chaplin

BMW & MINI Technician
  • Years at the dealership 4
  • Department Service

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Kept informed at all times.

Service

Always listen to the customer. Putting them at the heart of the business!

Service

I am informed at every step exactly the work which needs to be carried out and the cost. It is also helpful to be able to discuss implications of alternatives and to make decisions on the advice given.

Service

Most slick arrangements to date. Would like it to continue.

Service

The service was conducted on time, and so far there have been no post service issues. The processes and precautions in place to protect both the customer and staff from Covid 19 were good. The Service team and Advisors were very polite and helpful.

Service

My experience was well handle from dropping off in the morning to collecting in the evening. The staggered drop off was safe and efficient and the contact from BMW staff during the day was professional and informative.

Service

Ease of booking in the present circumstances,video presentation of work in progress,carried out to high standards.

Service

Detail in video by service engineer outstanding. Explanation by service receptionist essential to fully understand work required and cost implications.

Service

Satisfied completely veh serviced , plus health check and washed and cleaned inside and out.Thanks to all the staff at Sycamore Service Department.

Service

The recall was done in good time and I was kept up to date throughout the whole process.

Service

They were more than helpful

Service

It was quick only taking a few hours

Service

I have been very well looked after very well

Service

Professional and customer focused

Service

Attention to detail

Service

Happy with efficency

Service

Nick was really helpful and accommodating and Darren who usually has the pleasure of dealing with me..... is also very helpful.

Service

team at peterborough are always friendly and I feel confident their ability to look after my vehicle.

Service

Simply arranged, carried out efficiently, staff helpful and courteous

Service

Professional from start to finish. Conducted to me requirements even with the issues Covid has bought about.

Service

The video from the health check I really liked!

Service

friendly

Service

I was booked in at 9.10 am and seen at 9.10 am. It felt safe and organised. I was called to say that my car was ready and picked up my car very easily, without having to be around other people. Everything that needed doing had been done on my car.

Service

Excellent all round from booking to collection of vehicles

Service

Very happy. Customer service was excellent .

Service

Always prompt and incredibly impressed with the service even with COVID-19. Would highly recommend

Service

Very happy with the service i received

Service

Never fails to deliver excellent customer service

Service

Car was collected and returned the same day

Service

Everything was done really well with the new restrictions in place due to COVID.

Service

everything was very easy, done well and i was informed of what had been done

Service

I was kept informed throughout the day and during these trying times I was made to feel safe

Service

GEORGINA McMURRICH was outstanding as per usual. Thank you so much once again

Service

1st class service,

Service

Seamless process from booking service to collection.

Service

Good communications, clear instructions and overall service received

Service

Easy to arrange and service levels good.

Service

Warranty investigation that was upheld.

Service

Good approach to dealing with Covid-19 situation

Service

Have no cause to complain

Service

A faultless experience and friendly staff

Service

Under the current circumstances the team had control of the situation.

Service

Polite and good service

Service

Bmw is good

Service

Work completed as agreed and on time. Good liaison with the service advisors.

Service

problem solved

Service

Everything was sorted professionally & without any issues

Sales

Excellent service from all members of the team

Sales

Everything works like clockwork. Chris and Neil (finance) work well together. And they are reliable and highly competent.

Sales

Eddie and the Sales Manager Paul were great

Sales

Friendly, not at all pushy, knowledgeable And I genuinely felt that I was a valuable customer from everyone that was there.

Sales

Brad and mike kept me updated throughout the process and did everything they could to get things done smoothly and quickly

Sales

Quick, easy and hassle free

Sales

Straight forward pleasureable experience

Sales

Dealt with Chris Hudson for another new vehicle and although difficult times with COVID restrictions service could not have been better. The whole team we're really helpful and easy to do business with.

Sales

Very helpful staff

Sales

From the moment we booked the appointment every expectation I had was completely exceeded. I felt so blessed. Everything was so easy and the service I received was utterly first class and I feel so privileged to be a customer

Sales

I selected and purchased my vehicle on the Tuesday as it came off the delivery lorry and took delivery on the Thursday

Sales

Brad was very professional and very polite young man.

Sales

The new X3 was prepared and presented to a very high standard. Information re the car controls and info displays was provided. On collection David Luff was very respectful over our social distancing request.

Sales

Staff at Sycamores were friendly and professional at all times particularly our main contact David Luff

Sales

Helpful, knowledgeable, informative, accommodating and customer focused and personable too. The particular salesman I dealt with - Edmund Lleshi, was a pleasure to deal with, reinforced by Mike Rowling from whom I have previously bought cars

Sales

Same reasons as above. Simply first class.

Sales

David Luff responded quickly to all queries and facilitated the paperwork processes extremely well under the difficult circumstances arising from Covid-19.