OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
314 ratings and 119 comments received in the last 90 days.
01 January 2022
I was looked after very well
29 December 2021
Made to feel very welcome,answered all our questions
25 December 2021
It was luxurious
22 December 2021
Neil Chauhan and his team provided exceptional service to me right from the start until we received the car. The customer service that I have received has been excellent.
08 December 2021
Eddie talked me through the options I had, explained the variations and ensured he fully understood what I was looking for.
05 December 2021
It was wonderful experience with Brad, Max and team to complete the sales process. Really appreciate their excellent support.
04 December 2021
Great customer service from everyone we meet .
02 December 2021
No delay. Full explanation of the new car. Good after care.
27 November 2021
Nathan Chapman was extremely helpful throughout the whole experience to make sure my BMW was exactly what I was after & would 100% recommend him to others. Jack Howard was also great making sure I understood all the finance side before signing over.
04 January 2022
We initially took our vehicle in for a service and very happy
04 January 2022
Even with problem with tyres and Xmas Eve car was ready
03 January 2022
Everything very efficiently organised and was loaned a car
02 January 2022
Brilliant service, helpful friendly staff. I take my car to Peterborough for its servicing as it is far superior experience than my local garage in Oxford.
02 January 2022
From start to finish I was completely satisfied from dropping my car off at 8am signed the paperwork the hiard car was ready to go off I went I received a message and email showing my service and explained underneath my car and tyres very happy
02 January 2022
Required repair done without problems.quick payment, professional answer to questions
02 January 2022
Everything was completed in line with my expectations, thank you.
02 January 2022
Quick and efficient A service we trust
01 January 2022
Clean friendly beautiful environment care for my car pre call to remind me of my appointment reception was so friendly and kind and helpful and a gentleman (staff) even gave my son a toy car whilst waiting
01 January 2022
Punctual, helpful, friendly, efficient. Stamford was a model of what car servicing should be.
04 January 2022
Was a few weeks later than originally planned but good to get before Christmas