OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
229 ratings and 75 comments received in the last 90 days.
06 June 2022
Attentive and knowledgeable staff
24 May 2022
Abbie's customer service throughout was impeccable, keeping me up-to-date regarding the order of my 2 series, the delays too. Regular phone calls and texts too
22 May 2022
Friendly, accommodating and efficient dealings.
07 May 2022
Ed was very professional throughout the process and knowledgeable, very helpful, friendly and took time to explain things.
13 April 2022
Straight forward friendly sales team.
08 April 2022
Straight forward
31 March 2022
They made the whole purchase process very easy and comfortable from the moment you walked into the showroom with a welcome from the reception staff to the sales advisers.
12 June 2022
Good service
11 June 2022
Very pleased with the communication process and the regular updates
10 June 2022
Great local service, friendly and professional.
09 June 2022
Greatcm staff kept me informed from start to finish
09 June 2022
Charlotte, the Service Advisor was very knowledgeable about my car and specification and I consider she when above and beyond my expectations
06 June 2022
All work carried out as agreed and excellent service in terms of updates
03 June 2022
First, I dealt with Sycamore Stamford. From identifying to resolving the problem the staff were very efficient and helpful
02 June 2022
Good customer experience
02 June 2022
Far exceeded my expectations
01 June 2022
The service I received was faultless.
12 June 2022
Our experience from start to finish was wonderful. Fantastic initial service from Brad. The was followed by equally excellent service from his colleague. Honestly we cannot speak highly enough of the people we dealt with during our purchase