OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
263 ratings and 128 comments received in the last 90 days.
30 June 2025
Although it was a long wait for the car it was worth it.
25 June 2025
Part exchanged my BMW and received a very quick delivery of my new BMW.
24 June 2025
See above..
24 June 2025
apart from the glitz & glamour used to pick up the new car. which was nice. I would have preferred some more information about BMW charging, it was only after collecting the car I discovered it veer the emails that are sent out.
10 June 2025
I was given excellent customer service at all times during my visits to the showroom
03 June 2025
Made to feel welcome and relaxed
19 May 2025
From the moment we entered the forecourt, we felt comfortable looking around the stock. We were greeted by James Singh, who helped and guided us through the selecting and handover process. His kind manner and approach is the reason for our purchase
03 May 2025
Was treated with efficiency and politeness
03 May 2025
From my first visit to discuss my options at the start of March to taking delivery Edward has been exceptional.
02 July 2025
All good.but spending over £2000 thay did not have time to wash the car. thay did get the car fixed after the first radiator was broken. Thank you.
26 June 2025
10/10
25 June 2025
Part of warranty work was a new sunroof seal. Very dissapointed that the technician stood on the kick plates with dirty boots leaving dirt and small scratches on the silver inserts. Contacted sycamores advising i wasnt happy - cont in question 3
25 June 2025
Vehicle was ready ahead of time and at the price quoted.
23 June 2025
As above
23 June 2025
Treated well and with respect
22 June 2025
I thought it was awful no continuity I dealt with 3 diff people none of them in any way helpful. They girl who Checked me out told me they have 90 cars in a day so couldn't wash my car properly They acted like they were hearding cattle!
22 June 2025
Very professionally done
21 June 2025
Efficient service, pleasant place to be. With excellent amenities.
19 June 2025
Supreme service from this Centre
02 July 2025
Overall a completely great experience