COVID-19 Statement

COVID-19 Statement

Following the government confirmation that car showrooms can reopen their doors from Monday 1st June, we are pleased to announce that our Sycamore BMW & MINI showrooms are now open to customers by appointment only. We're operating by appointment only to manage the number of customers in our showrooms at any given time. An appointment system is place to protect you & our staff, in accordance with government Social Distancing guidelines. You can book your sales appointment here, we look forward to welcoming you. 


As part of our comprehensive plan, both our showrooms have undergone a deep clean, all staff have been fully trained on all of our newly implemented COVID-19 policies and practices. We've rearranged our showroom and changed many of our processes to respect government guidance to keep you, our customers and our team safe. We have implemented strict social distancing measures throughout our showrooms, including a one way system to allow you move safely throughout your visit at Sycamore.


These measures are clearly marked with Blue 2M signage and arrows on the floor to guide you through the one way system. In accordance with Government COVID-19 guidelines, hand sanitiser is readily available throughout the whole business along with PPE for customer & staff use.


The safety of both our staff and customers remains our upmost priority, we therefore ask all customers visiting our showroom to adhere to the strict social distancing measures in place.


We have adapted our business significantly throughout this time,  evolving digitally, making it easier to enquire & transact with us. We're now able to offer virtual appointments with our sales team. If you would like to know more about our virtual Sales appointments please call us on 01733 707070 or via email enquiries@sycamorebmw.co.uk for all your questions & enquiries.


Both our Service & Bodyshop departments continue to operate on an appointment only basis. To ensure we're able to adhere to strict social distancing guidelines & avoiding customer delays, please ensure you arrive promptly at your agreed appointment time. 


For any Servicing or Bodyshop requirements please contact us on 01733 707070 or via email enquiries@sycamorebmw.co.uk


Our Parts Department are available on their dedicated phone line 01733 570570 or visit our Sycamore eBay store.